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- Tasks: Help recover debts and support the community with essential financial services.
- Company: Merthyr Tydfil County Borough Council, committed to equality and diversity.
- Benefits: Competitive salary and a supportive work environment.
- Other info: Join a diverse team with opportunities for growth and development.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Essential qualifications required; Welsh speaking is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Recover Council Tax, Business Rates, Housing Benefit overpayments and sundry debts arrears in accordance with Council recovery policies and statutory provisions, utilising Northgate, Agresso and Information @ Work software systems.
- Liaise with external agencies, including employers, court personnel, D.W.P., Citizens Advice Bureau, etc.
Qualifications
- Evidence of all essential qualifications must be provided.
- Ability to speak Welsh is desirable.
Contact & Application
For further information, please contact Mark Price on 01685 725000 or email Mark.Price@merthyr.gov.uk. Application forms are available by telephone or email and must be returned by 07.05.2026 to HR Administration, Civic Centre, Castle Street, Merthyr Tydfil, CF47 8AN. Email: Human.ResourcesAdmin@merthyr.gov.uk.
Equality & Diversity
Merthyr Tydfil County Borough Council is an employer of choice, committed to promoting equality of opportunity. We welcome applications from all groups and backgrounds and have no discriminatory policy.
Revenues Officer in Merthyr Tydfil employer: Merthyr Tydfil County Borough Council
Contact Detail:
Merthyr Tydfil County Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues Officer in Merthyr Tydfil
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in local councils or have experience with recovery policies. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Council Tax and Business Rates. We want you to be confident discussing these topics, so do some research and practice common interview questions related to the role.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with Northgate and Agresso software systems if you haven't already. Being able to demonstrate your proficiency with these tools can set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Revenues Officer in Merthyr Tydfil
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the responsibilities of a Revenues Officer. We want to see how you can recover debts effectively and liaise with external agencies.
Showcase Your Qualifications: Don’t forget to provide evidence of all essential qualifications as mentioned in the job description. We need to see that you meet the criteria, so include any relevant certificates or documents.
Be Clear and Concise: When filling out your application form, keep your answers clear and to the point. We appreciate straightforwardness, so avoid unnecessary jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us without any hiccups, so don’t miss out on this opportunity!
How to prepare for a job interview at Merthyr Tydfil County Borough Council
✨Know Your Stuff
Make sure you understand the responsibilities of a Revenues Officer. Brush up on Council recovery policies and statutory provisions, as well as the software systems mentioned like Northgate and Agresso. Being able to discuss these confidently will show that you're serious about the role.
✨Prepare for Real-Life Scenarios
Think about how you would handle specific situations related to recovering debts or liaising with external agencies. Prepare examples from your past experiences that demonstrate your problem-solving skills and ability to work with various stakeholders, like court personnel or the Citizens Advice Bureau.
✨Showcase Your Communication Skills
As a Revenues Officer, you'll need to communicate effectively with different people. Practice explaining complex information clearly and concisely. If you can speak Welsh, don’t forget to mention it during the interview—it could give you an edge!
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask. This shows your interest in the role and helps you gauge if the company is the right fit for you. You might ask about the team dynamics or how success is measured in this position.