At a Glance
- Tasks: Assist in marketing, public relations, and maintaining the museum environment.
- Company: Join Merthyr Tydfil County Borough Council, a diverse and inclusive employer.
- Benefits: Competitive salary, flexible hours, and a chance to work in a vibrant cultural setting.
- Other info: Great opportunity for career growth and to be part of a supportive team.
- Why this job: Make a difference in your community while gaining valuable experience in the arts.
- Qualifications: Essential qualifications required; Welsh language skills are a plus.
The predicted salary is between 19979 - 21640 £ per year.
Job Ref: RE-1947
Job Scale: Gradd 3 / Grade 3
Job Hours: 28 Awrs / 28 Hours
Speciality Salary = 75.67% of Grade 3 SCP 7-12 = £19,979.15 - £21,640.10 per annum.
Responsibilities
- Assist in the Marketing, Public Relations, Building, Cleaning and Security of Cyfarthfa Castle Museum & Art Gallery.
- Assist the Museum Assistants in providing consistently high standard museum services for the County Borough of Merthyr Tydfil, delivering a first‑class customer experience, maintaining stock levels and conditions, ensuring the physical environment is upheld, and protecting exhibits.
Qualifications
You will be required to provide evidence of all qualifications specified as essential.
Contact & Application
For further information please contact Nathan Roberts on 01685 725000 or email Nathan.Roberts@merthyr.gov.uk. If you do not have access to the internet, application forms can be obtained by telephoning 01685 725000 and are to be returned no later than 10.06.2026 to HR Administration, Civic Centre, Castle Street, Merthyr Tydfil, CF47 8AN. Email: Human.ResourcesAdmin@merthyr.gov.uk.
Ability to speak Welsh is desirable.
Additional Information
Merthyr Tydfil County Borough Council is committed to protecting and safeguarding the most vulnerable people in our community. Rigorous pre‑employment checks are undertaken for all appointments as part of our recruitment and selection process. All employees are required to comply with their individual and organisational responsibilities under the Data Protection Act, the Information Security Policy and relevant supporting operational policies. Any matters of a confidential nature must not be disclosed or passed to any unauthorised persons or third party under any circumstance either during or after employment except in the proper course of your employment or as required by law, Merthyr Tydfil County Borough Council or both. Any breach of confidentiality may lead to disciplinary action.
We value diversity in our workforce and consider ourselves to be an Employer of Choice, committed to promoting and integrating equality of opportunity into all aspects of our work. We welcome applications from everyone and encourage applicants from all groups and backgrounds to apply and join us at Merthyr Tydfil County Borough Council. We are strongly committed to eradicating discrimination in the workplace and ensure that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, disability, sex, race, sexual orientation, marriage and civil partnership, religion or belief, gender identity and expression, and pregnancy and maternity.
Cynorthwy-ydd Amgueddfa / Museum Assistant in Merthyr Tydfil employer: Merthyr Tydfil County Borough Council
Merthyr Tydfil County Borough Council is an excellent employer, offering a supportive work culture that values diversity and promotes equality of opportunity. As a Museum Assistant, you will have the chance to contribute to the community while enjoying opportunities for personal and professional growth in a historic setting like Cyfarthfa Castle Museum & Art Gallery. With a commitment to safeguarding and a focus on delivering exceptional customer experiences, this role provides meaningful employment in a vibrant local environment.
Contact Details:
Merthyr Tydfil County Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cynorthwy-ydd Amgueddfa / Museum Assistant in Merthyr Tydfil
✨Tip Number 1
Get to know the museum! Before your interview, take some time to visit Cyfarthfa Castle Museum & Art Gallery. Familiarise yourself with the exhibits and services they offer. This will not only show your genuine interest but also give you great talking points during your chat.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it’s a great way to get insider info that could help you stand out.
✨Tip Number 3
Prepare for common questions! Think about how you can demonstrate your customer service skills and teamwork experience. Practice answering questions about how you would handle specific situations in the museum environment. Confidence is key!
✨Tip Number 4
Apply through our website! We recommend submitting your application directly through the Merthyr Tydfil County Borough Council's site. It shows you’re serious about the role and makes it easier for us to keep track of your application.
We think you need these skills to ace Cynorthwy-ydd Amgueddfa / Museum Assistant in Merthyr Tydfil
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Museum Assistant. We want to see how you can contribute to our team at Cyfarthfa Castle!
Show Your Passion:Let your enthusiasm for museums and customer service shine through in your application. We love candidates who are genuinely excited about providing a first-class experience for our visitors!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly and helps us keep track of all applications efficiently.
How to prepare for a job interview at Merthyr Tydfil County Borough Council
✨Know Your Museum
Familiarise yourself with Cyfarthfa Castle Museum & Art Gallery. Understand its history, exhibits, and current events. This will not only show your enthusiasm but also help you answer questions about how you can contribute to the museum's mission.
✨Customer Service Focus
Since the role involves delivering a first-class customer experience, think of examples from your past where you've excelled in customer service. Be ready to discuss how you would handle different visitor scenarios, ensuring everyone leaves with a positive impression.
✨Highlight Relevant Skills
Make sure to emphasise any skills related to marketing, public relations, or security that you possess. Prepare specific examples of how you've used these skills in previous roles, as they are crucial for the responsibilities outlined in the job description.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the museum's future projects or how they measure success in visitor engagement. It shows you're genuinely interested and engaged with the role.
