Merthyr Tydfil County Borough Council is inviting applications for a role managing the Lifeline and Installation Teams to deliver high-quality customer service. The post requires responding to public queries across Lifeline services and working with partner organisations to ensure smooth operation and meeting Quality Standards Framework requirements.
The successful candidate will advocate for customers, engage with stakeholder groups, and provide evidence of essential qualifications as part of
#J-18808-LjbffrLifeline Services Team Lead β Customer & Operations employer: Merthyr Tydfil County Borough Council
Merthyr Tydfil County Borough Council is an excellent employer, offering a supportive work culture that prioritises community engagement and the well-being of both employees and service users. With opportunities for professional development and a commitment to promoting independence among vulnerable individuals, this role provides meaningful and rewarding employment in a vibrant community setting. Additionally, the council values diversity and encourages candidates with Welsh language skills to apply, enhancing the inclusivity of its services.
Contact Details:
Merthyr Tydfil County Borough Council Recruitment Team