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- Tasks: Monitor care service contracts and ensure compliance with service specifications.
- Company: Merthyr Tydfil County Borough Council, dedicated to community welfare.
- Benefits: Diverse workplace, commitment to equality, and opportunities for personal growth.
- Why this job: Make a real difference in the lives of vulnerable individuals in your community.
- Qualifications: Essential qualifications required; Welsh language skills are a plus.
- Other info: Join a supportive team focused on safeguarding and improving adult social care.
The predicted salary is between 30000 - 42000 £ per year.
Responsibilities
- To monitor Domiciliary Care Service Contracts, Supported Living and other Agreements with all service providers within Adult Services.
- To provide a contract monitoring service that ensures Providers of adult social care deliver services in compliance with the contract service specification.
- To evaluate the performance information relating to adult social care providers to support the development of services in Merthyr Tydfil.
- To facilitate contracts for care services at individual service level, with the most appropriate provider. To manage the flow of home care hours to approved providers ensuring that services are commissioned that offer best value for money.
- To set up contracts quickly to move people on from short-term services and minimize delays to hospital discharges.
- To control demand for home care by managing requests, acting as the central point of contact for providers and coordinating the response, including appropriate authorization.
- To maintain robust records and management information on contracted services.
For further information please contact Tracy Jenkins on 01685 725000 or email Tracy.Jenkins@merthyr.gov.uk
Qualifications and other requirements
- You will be required to provide evidence of all qualifications specified as essential.
- Ability to speak Welsh is desirable.
- Merthyr Tydfil County Borough Council is committed to protecting and safeguarding the most vulnerable people in our community. Rigorous pre-employment checks are undertaken for all appointments as part of our recruitment and selection process.
- All employees are required to comply with their individual and organisational responsibilities under the Data Protection Act, the Information Security Policy and relevant supporting operational policies. Any matters of a confidential nature must not be disclosed or passed to any unauthorised persons or third party under any circumstance either during or after employment except in the proper course of your employment or as required by law, Merthyr Tydfil County Borough Council or both. Any breach of confidentiality may lead to disciplinary action.
We value diversity in our workforce and consider ourselves to be an Employer of Choice, committed to promoting and integrating equality of opportunity into all aspects of our work. We welcome applications from everyone and encourage applicants from all groups and backgrounds to apply and join us at Merthyr Tydfil County Borough Council. We are strongly committed to eradicating discrimination in the workplace and ensure that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, disability, sex, race, sexual orientation, marriage and civil partnership, religion or belief, gender identity and expression, and pregnancy and maternity.
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Contract Monitoring Officer / Adult Services Care Broker employer: Merthyr Tydfil County Borough Council
Contact Detail:
Merthyr Tydfil County Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Monitoring Officer / Adult Services Care Broker
✨Tip Number 1
Network like a pro! Reach out to people in the adult services sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your skills align with their mission, especially around contract monitoring and service delivery. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience in managing contracts and ensuring compliance, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Contract Monitoring Officer / Adult Services Care Broker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in contract monitoring and adult services. We want to see how your skills align with the responsibilities outlined in the job description.
Showcase Relevant Experience: When detailing your work history, focus on any roles where you've managed contracts or worked in social care. We love seeing concrete examples of how you've ensured compliance and delivered value for money.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Merthyr Tydfil County Borough Council
✨Know Your Contracts
Familiarise yourself with the specifics of domiciliary care service contracts and supported living agreements. Understanding the key performance indicators and compliance requirements will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Analytical Skills
Be prepared to discuss how you would evaluate performance information related to adult social care providers. Think of examples from your past experiences where you've successfully analysed data to improve services or outcomes, as this will highlight your problem-solving abilities.
✨Communication is Key
As a central point of contact for providers, effective communication is crucial. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you would manage requests and coordinate responses in a busy environment.
✨Emphasise Your Commitment to Safeguarding
Given the importance of protecting vulnerable individuals, be sure to express your understanding of safeguarding principles. Share any relevant experiences that demonstrate your commitment to confidentiality and ethical practices in your previous roles.