At a Glance
- Tasks: Support medical teams by managing schedules, appointments, and documentation with minimal supervision.
- Company: Join a leading NHS trust committed to equality and diversity.
- Benefits: Enjoy 27 days annual leave, a generous pension scheme, and NHS discounts.
- Other info: Flexible working options and a supportive environment for personal growth.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: GCSEs or equivalent, experience in medical secretarial roles, and strong typing skills.
The predicted salary is between 29970 - 36483 £ per year.
Personal Medical Secretary – 37 hours per week – Ophthalmology department. Provide comprehensive service to Consultants and Specialty Teams with minimum supervision. Organise workload, coordinate with other Medical Secretaries, maintain confidentiality, exercise initiative.
Main duties
- Keep diary up to date, arrange appointments, travel and accommodation.
- Operate effective bring forward system and filing system.
- Type dictation from audio transcription of clinical correspondence and documentation, ensuring adherence to Standard Operating Procedures.
- Type discharge summaries as appropriate.
- Check clinical letters for follow‑up arrangements/investigations, and rectify if necessary.
- Manage and maintain 18‑week pathways including tertiary referrals to external trusts and ensure completion on the PAS system; track referrals and confirm patient review; arrange follow‑up appointments in line with the Referral to Treat (RTT) patient pathway.
- Support Consultant in non‑clinical activities and Clinical Director role by preparing presentation documents, arranging meetings, circulating agenda/supporting papers, and taking minutes.
Person specification
Qualifications
- GSCE Standard or Higher
- RSA 3 – Typing / Word Processing
- RSA 3 – Medical Audio Typing
- Medical Terminology
- Shorthand / Speed Writing
- Secretarial Diploma
- ECDL CLAIT award
Experience
- Minute Taking
- Microsoft Office Experience
- Ability to work as part of a team
- Previous Medical Secretary Experience
- Medical Audio Typing
- 2 years’ experience in a similar role or equivalent knowledge
Skills
- Excellent organisational skills
- Ability to communicate professionally at all levels
- Excellent word processing and keyboard skills
- Ability to organise workload effectively and prioritise
- Use of Microsoft Office software – Word, Excel, Access, PowerPoint
- Ability to use initiative to solve problems
- Knowledge of Trust computer systems
Other
- Highly developed interpersonal skills
- Ability to use own initiative and work independently
- Capability to adapt to most situations
- Reliable and conscientious
- Ability to maintain control of stressful situations
- Able to work the hours and undertake duties required
- Ability to travel across hospital sites when required
- Possess a friendly and approachable personality
- Ability to show understanding and appreciation
- Comply with Trust policies and procedures at all times
- Willingness to undertake further training for the post
- Maintain confidentiality at all times
Equality, Diversity, and Inclusion
We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome applicants from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of race, disability, gender, sexual orientation, religion, age, gender identity, marriage and civil partnership, pregnancy/maternity and, in particular, those from under‑represented groups. We offer disability‑confident interviews to eligible applicants and similar arrangements for veterans.
Benefits and Working Conditions
Generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro‑rata), access to a range of NHS discounts, staff health and wellbeing programme, flexible working support. Smoking is prohibited across all sites. You will be expected to uphold safeguarding and child protection duties.
Contact
Name: Olivia Jaundrill
Email: olivia.jaundrill4@merseywestlancs.nhs.uk
Telephone: 01744 646606
Personal Medical Secretary in St Helens employer: Merseywestlancs
As a Personal Medical Secretary within our Ophthalmology department, you will thrive in a supportive and dynamic work environment that prioritises employee wellbeing and professional growth. We offer a generous benefits package, including a robust pension scheme, flexible working options, and access to NHS discounts, all while fostering a culture of inclusivity and respect. Join us to make a meaningful impact in patient care while developing your skills in a collaborative team setting.
StudySmarter Expert Advice🤫
We think this is how you could land Personal Medical Secretary in St Helens
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Merseywestlancs.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Merseywestlancs.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Merseywestlancs, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Personal Medical Secretary in St Helens
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Merseywestlancs.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Merseywestlancs.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Merseywestlancs. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Merseywestlancs. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Merseywestlancs
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Merseywestlancs’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
