At a Glance
- Tasks: Support the Rheumatology department with administrative tasks and patient management.
- Company: Join the NHS and make a difference in healthcare.
- Benefits: Part-time hours, competitive pay, and a chance to help patients.
- Other info: Great opportunity for career growth in the healthcare sector.
- Why this job: Be part of a vital team that supports patient care and clinical staff.
- Qualifications: GCSE level education and experience in busy office or clinical settings.
The predicted salary is between 23615 - 25674 € per year.
Mersey and West Lancashire Teaching Hospitals NHS Trust is looking for a motivated individual to support the Rheumatology department at St Helens Hospital.
Key Responsibilities
- Prepare, organise, and update rheumatology clinic lists.
- Ensure all relevant results, notes, and documents are available for clinicians when needed.
- Book, amend, and manage patient appointments, including follow‑ups and investigations.
- Direct clinical queries to specialist nurses or medical staff as appropriate.
- Maintain accurate patient records on electronic systems (e.g. EPR).
- Upload and file clinical documents, blood results, imaging reports, and letters.
- Ensure all documentation is stored and managed in line with Trust policies.
- Assist patients with appointment queries, directions, and general service information.
- Produce, check, and send clinic letters and appointment notifications.
- Work closely with rheumatology consultants, specialist nurses, physiotherapists, and administrative colleagues.
- Check clinic rooms and waiting areas are stocked with forms, leaflets, and stationery.
- Support the smooth running of rheumatology outpatient clinics by assisting clinicians with basic administrative tasks.
- Escalate clinical or complex queries to senior administrative staff or clinical teams.
- Retrieve patient notes and ensure they are available for clinics.
- Print and send standard letters, appointment notifications, and clinic information.
- Assist with photocopying, scanning, and general administrative tasks.
- Support senior admin staff with routine tasks as required.
- Maintain stock levels of stationery, forms, and clinic materials.
- Help with filing, archiving, and organising departmental records.
- Follow Trust policies on confidentiality, data protection, and patient handling.
Qualifications
- Educated to GCSE level or equivalent.
- Experience working in a busy office environment.
- Experience in a clinical setting.
Rheumatology Clerical Officer/Clinic Clerk employer: Merseywestlancs
Mersey and West Lancashire Teaching Hospitals NHS Trust is an exceptional employer, offering a supportive work environment that prioritises employee well-being and professional development. As a part-time Rheumatology Clerical Officer at St Helens Hospital, you will benefit from a collaborative culture, opportunities for growth within the NHS framework, and the chance to make a meaningful impact on patient care in a dynamic healthcare setting.
StudySmarter Expert Advice🤫
We think this is how you could land Rheumatology Clerical Officer/Clinic Clerk
✨Tip Number 1
Network like a pro! Reach out to people in the NHS or healthcare sector on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative roles in healthcare. We recommend role-playing with a friend to boost your confidence and get comfortable with your responses.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to chat with potential employers, let them know why you're passionate about supporting the rheumatology department and how you can contribute to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Rheumatology Clerical Officer/Clinic Clerk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background fits with the role of a Rheumatology Clerical Officer, so don’t hold back on showcasing your administrative prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in the NHS and how you can contribute to the Rheumatology department. Keep it concise but engaging – we love a good story!
Showcase Your Attention to Detail:In this role, accuracy is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, as it reflects the care you’ll bring to managing patient records and clinic documents.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, you’ll find all the info you need about the role and our team!
How to prepare for a job interview at Merseywestlancs
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Rheumatology Clerical Officer. Familiarise yourself with tasks like managing patient appointments and maintaining accurate records. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role involves a lot of administrative tasks, be ready to discuss your organisational skills. Prepare examples from your past experiences where you successfully managed multiple tasks or improved efficiency in a busy environment. This will demonstrate your ability to handle the demands of the job.
✨Familiarise Yourself with NHS Policies
Understanding NHS policies on confidentiality and data protection is crucial. Brush up on these topics before your interview so you can discuss how you would handle sensitive information appropriately. This shows that you take patient care seriously and are aware of the standards expected in the NHS.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street, so think of some insightful questions to ask your interviewers. You might want to inquire about the team dynamics or how success is measured in the role. This not only shows your interest but also helps you gauge if the position is the right fit for you.
