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- Tasks: Join our team to deliver top-notch catering services and support patient care.
- Company: Be part of a dynamic NHS team at Ormskirk Hospital.
- Benefits: Enjoy flexible hours, competitive pay, and great NHS perks.
- Why this job: Make a difference in people's lives while developing your skills.
- Qualifications: Food Safety Level 2 and customer care skills required.
- Other info: Embrace a diverse workplace with opportunities for growth.
The predicted salary is between 19400 - 27400 £ per year.
We want talented and enthusiastic people from all backgrounds to join #TeamMWL, with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations.
Main duties of the job:
- Provide a customer focused service
- Organise, deliver, develop and improve the catering service throughout the Trust
- Ensure efficient management of all catering services
- Ensure compliance with all legislation relating to risk management, security and food safety
- Basic preparation of food items, service to patient and other meals and functions
- Assist with cooking and regeneration of food as appropriate
- Cleaning of structures, equipment and meal service components as instructed
- Store keeping including checking deliveries, storage and stock rotation
- Operate without direct guidance of a team leader at times
- Ensure a secure working environment for patients, visitors and staff
- Promote and maintain point of sale, e.g. counter and vending machines
- Undertake all aspects of the Cash handling process
Qualifications:
- Food Safety Level 2
- Basic Numeracy
- Basic Computer Skills
- HACCP Training
Knowledge and Experience:
- NHS experience
Skills:
- Customer Care Skills
- Ability to work under pressure
- Provision of a patient/customer focused service
- Principles of Risk Management
- Communication
- Ability to instruct other less qualified staff or students
- Cash handling abilities/use of cash registers
Other:
- Physically demanding role
- Pushing and pulling trolleys/cages
- Varied deadlines and adhoc pressures
- Dealing with staff/customer issues
- Exposure to temperature variations
- Professional and hygiene awareness/appearance
- Varied shifts
Equality, Diversity and Inclusion: We actively cultivate a professional environment of fairness, equality, dignity and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring.
Flexible Working: All employees have the right to request flexible working from day one. There is no limit on the number of requests they can make and all requests are considered irrespective of the reason.
Working for MWL: Staff recognition, performance reviews, competitive pension scheme, generous annual leave and NHS discounts are part of the benefits. The Trust provides a comprehensive Health and Wellbeing programme.
Additional Information: Applicants should review the Trust’s Values and Behaviours. The Trust will not accept AI‑generated applications and will check all applications against AI detection software. Vulnerable people access and Disclosure and Barring Service checks apply to this post.
Catering Assistant - Ormskirk Hospital employer: Merseywestlancs
Contact Detail:
Merseywestlancs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant - Ormskirk Hospital
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on #TeamMWL. Understanding their values and how they operate will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer care skills and experience in catering.
✨Tip Number 3
Dress the part! Make sure you present yourself professionally for the interview. A neat appearance shows that you respect the role and the people you'll be working with, especially in a healthcare environment like Ormskirk Hospital.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Catering Assistant - Ormskirk Hospital
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see how excited you are about joining #TeamMWL and contributing to our catering services.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply via our website! It’s the best way to ensure your application gets to us directly, and you’ll be able to track everything smoothly through our system.
How to prepare for a job interview at Merseywestlancs
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Catering Assistant at Ormskirk Hospital. Familiarise yourself with the key duties like food preparation, customer service, and compliance with food safety regulations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Care Skills
Since this role is all about providing a customer-focused service, be ready to share examples of how you've delivered excellent customer care in the past. Think of specific situations where you went above and beyond to meet someone's needs, especially in a fast-paced environment.
✨Prepare for Practical Scenarios
Expect some practical questions or scenarios during your interview. They might ask how you would handle a busy shift or deal with a difficult customer. Practise your responses to these types of questions so you can demonstrate your ability to work under pressure and maintain a positive attitude.
✨Emphasise Teamwork and Flexibility
Being part of #TeamMWL means working collaboratively and being adaptable. Highlight your experience working in teams and your willingness to take on varied shifts, including weekends and bank holidays. This shows that you're ready to contribute to the team and meet the needs of the service.
