At a Glance
- Tasks: Lead the Macmillan Information and Support Centre, providing vital support to cancer patients.
- Company: Join a top-rated NHS Trust known for its outstanding care and inclusive culture.
- Benefits: Enjoy competitive salary, generous leave, NHS discounts, and a supportive work environment.
- Other info: Flexible working options available and commitment to diversity and inclusion.
- Why this job: Make a real difference in people's lives while developing your career in healthcare.
- Qualifications: Must be a registered nurse or allied health professional with management experience.
The predicted salary is between 49387 - 56515 £ per year.
We want talented and enthusiastic people from all backgrounds to join #TeamMWL, with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations. Whatever you’re looking for in your career, you’ll find it here at MWL.
We are seeking an experienced, compassionate and motivated professional to lead our Macmillan Information and Support Centre. This is an exciting opportunity to play a key role in ensuring that people affected by cancer have access to high-quality, timely and appropriate information and support. The successful candidate will lead the delivery and ongoing development of the Macmillan Information and Support Service across Mersey and West Lancashire Teaching Hospitals.
Main duties of the job:
- Lead and manage the Macmillan Cancer Information and Support Centre, ensuring a high-quality, patient-centred service
- Provide specialist information, practical advice and emotional support to patients, carers and healthcare professionals
- Work collaboratively with MDTs, external agencies and community organisations to improve patient access to support services
- Develop and promote the service through effective engagement, outreach and marketing activities
- Drive service improvement, ensuring alignment with national cancer policy and local priorities
- Manage staff and volunteers within the service, including recruitment, training and supervision
- Monitor service performance, including audit, data collection, reporting and service evaluation
- Contribute to training, education and professional development across the organisation
Qualifications:
- Registered Nurse / Allied Healthcare Professional/Social Worker
- Degree in relevant subject or equivalent experience
- Evidence of continuing professional development
- Teaching and assessing qualification
- Counselling qualification
Knowledge & Experience:
- Significant post registration experience in cancer care or related field
- 2 years management experience or equivalent experience
- Participation in service development and implementation of change
- Experience of working with people diagnosed with life limiting conditions
- Experience of teaching and assessing in a clinical area
- Experience of recruiting and managing volunteers
Skills:
- Excellent communication and interpersonal skills
- Strong commitment to openness, honesty and inclusiveness
- Ability to work under pressure and remain calm in stressful situations
- Clear understanding of quality assurance issues surrounding patient information
- Ability to influence and overcome resistance through the application of advanced communication skills
- Data analysis
- Ability to manage own workload and work autonomously
- Knowledge of professional and NHS issues and policy relating to specialist area
- Ability to present information to professional and patient groups
- Ability to develop effective working relationships with colleagues across the wider health and social care setting
- Ability to participate and undertake audit and research
Other:
- Ability to work flexibly
- Ability to travel between sites
The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice.
Equality, Diversity, and Inclusion:
We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce.
As a Disability Confident Leader, we commit to offering an interview to all disabled applicants who meet the minimum criteria for the job listed in the personal specification. We also commit to offering an interview to all armed forces veterans who meet the minimum criteria for the job listed in the personal specification.
The Trust operates anonymous shortlisting where no personal information about you, including your name or personal details are shared with the recruiting manager. No equality information is shared at any time during the recruitment process with the recruiting manager or other people involved in the decision-making process.
Flexible Working:
We actively support flexible working patterns throughout MWL. Changes made to the NHS Terms and Conditions of Service Handbook mean that all employees have the right to request flexible working from day one of employment.
Working for Team MWL:
Staff recognition is especially important to us; as well as performance reviews and appraisals, we recognise staff through Employee of the month. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts.
MacMillan Cancer Support and Information Services Manager employer: Merseywestlancs
At St Helens Hospital, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment for our Therapy Assistants. Our commitment to professional development ensures that you will have ample opportunities to grow your skills while making a meaningful impact on patient care. With a focus on teamwork and collaboration, you'll be part of a dedicated team that values diversity and fosters innovation in rehabilitation services.
StudySmarter Expert Advice🤫
We think this is how you could land MacMillan Cancer Support and Information Services Manager
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Merseywestlancs.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Merseywestlancs.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Merseywestlancs, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace MacMillan Cancer Support and Information Services Manager
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Merseywestlancs.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Merseywestlancs.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Merseywestlancs. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Merseywestlancs. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Merseywestlancs
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Merseywestlancs’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
