Senior Library Assistant (Apprenticeship) in Knowsley

We want talented and enthusiastic people from all backgrounds to join #TeamMWL, with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations. Whatever you’re looking for in your career, you’ll find it here at MWL.

This is a 27 months fixed term apprenticeship post of 22.5 hours per week, Band 4 (Pay will follow Annex 21 guidelines, you will receive 65% of the top of band 4). Upon completion, the individual will be employed on a permanent part time basis.

An exciting opportunity has arisen to join Team MWL as a Trainee (Apprentice) Senior Library Assistant in our Library and Knowledge Service based at Whiston Hospital. This is a 27 month fixed term training post of 22.5 hours per week. On successful completion of the Apprenticeship programme, you will become Senior Library Assistant on Band 4.

As an apprenticeship this role is supported by an accompanying assessment and skills development programme, during which the post holder will gain the skills and knowledge relevant for this role. Learning will be a mix of in the workplace, formal on and off the job training, and the opportunity to practise new skills in a real work environment. On successful completion of their Apprenticeship, they will have the right knowledge, skills, and behaviours they need for their chosen role.

Main duties of the job include:

• Paid employment with holiday leave
• Hands-on experience working in a leading NHS organisation
• 6 hours per week time, pro rata off-the-job learning
• Support to gain a nationally recognised qualification

The post holder will be supported to work towards successful completion of Level 3 Library, information and archive services assistant.

Working for our organisation, Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Key Duties:

• Manage the online current awareness service, including setting up information feeds, monitoring websites and categorising and disseminating relevant information to library customers.
• Add content to the Library and Knowledge Service website and ensure it is kept up to date.
• Regularly develop content for promoting library services and resources and engage with Trust staff, including social media, outreach activities and displays.
• Manage the Wellbeing Knowledge Box service to deliver resources to wards and departments.
• Use a wide variety of IT packages including Microsoft Office, library management system, website management system, information retrieval systems.
• Help users in accessing library IT systems including the LKS website, library catalogue and online information resources.
• Liaise with outside agencies providing library and knowledge systems to resolve technical issues.
• Undertake enquiry desk duties - answering or triaging enquiries, using the library management system, enrolling new members and providing a brief introduction to the service.
• Take part in induction for new library users, which may include formal presentations, attending events or ad hoc sessions within the library.
• Deliver basic training in the use of library facilities, services and online resources.
• Develop user training guides.
• Provide assistance/troubleshooting to library users experiencing difficulties with PCs and printers, referring complex problems to the relevant personnel.
• Contribute to the day to day management of library services by attending meetings, liaising with other staff and deputising as appropriate within agreed guidelines.
• Administration of NHS OpenAthens accounts.
• Collect and collate statistics for library activity, user needs surveys and impact assessments.
• Operate document delivery and interlibrary loan services.
• Assist in the selection, purchase and cataloguing of new materials.
• Ensure adherence to information-related legislation including copyright and data protection.

Qualifications:

• Minimum entry requirement: Educated to GCSE Grade C/4 in English and Maths and/or equivalent qualification.
• For those with an education, health and care plan or legacy statement, the Apprenticeship’s English and maths minimum requirement is Entry Level 3.
• A British Sign Language (BSL) qualification is equivalent to the English qualification for those whose primary language is BSL.

Knowledge & Experience:

• Able to communicate with a range of people, in a way that is clear and understood.
• Demonstrate an ability to work as part of a team to achieve a common goal.
• Can plan, organise, and effectively prioritise tasks to achieve the required objectives.
• Can effectively manage own time and activity to meet deadlines.
• Demonstrates an understanding of the NHS.
• Experience of working in a customer facing environment with a diverse range of clients.
• Experience of working in a library service.
• Experience of marketing/promotion.

Other:

• Willingness to travel between sites and other locations as required.

Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust who are one of the best places to work for in England.

Equality, Diversity, and Inclusion: We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring.

As a Disability Confident Leader, we commit to offering an interview to all disabled applicants who meet the minimum criteria for the job listed in the personal specification.

The Trust operates anonymous shortlisting where no personal information about you is shared with the recruiting manager.

Flexible Working: We actively support flexible working patterns throughout MWL.

Working for Team MWL: Staff recognition is especially important to us; we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts.

The Trust is a non-smoking environment across all our sites.