Mersey West Lancashire NHS Trust is seeking a PALS Officer to support patients, relatives and carers, resolving issues with sensitivity across NHS services. The role is primarily based at Whiston Hospital, with travel to other sites as needed.
Salient duties include guiding users, recording contacts on Inphase, and working with the Quality and Risk team. Flexible working and professional development are encouraged within a supportive NHS environment.
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PALS Officer: Patient Experience & Resolution in Knowsley employer: Merseywestlancs
At Mersey and West Lancashire Teaching Hospitals NHS Trust, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work culture. With a commitment to employee growth, we offer numerous opportunities for professional development and training, ensuring that our staff can realise their ambitions while contributing to the delivery of outstanding patient care in the vibrant community of Huyton. Join us and be part of a dedicated team that values kindness, openness, and inclusivity, all while enjoying the benefits of a hybrid working policy and a competitive salary.
