Outpatient Clinic Receptionist & Scheduler in Knowsley

Outpatient Clinic Receptionist & Scheduler in Knowsley

Knowsley Full-Time 23000 - 26000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage patient appointments and support the busy Outpatients Department.
  • Company: Join Merseywestlancs, a dedicated healthcare provider in St Helens and Whiston.
  • Benefits: Receive relevant training and enjoy flexible working hours.
  • Other info: A dynamic role with opportunities for personal growth in healthcare.
  • Why this job: Make a difference in patients' lives while developing your communication skills.
  • Qualifications: Clerical experience and a customer care qualification are preferred.

The predicted salary is between 23000 - 26000 £ per year.

Merseywestlancs is looking for enthusiastic and dedicated individuals for the position of Patient Booking Service (PBS) Clinic Receptionist across St Helens and Whiston Hospitals. This role requires excellent communication skills and the ability to work efficiently under pressure.

The successful candidates will manage patient appointments and provide support in the busy Outpatients Department. Relevant training will be provided, and candidates must be flexible with working hours to meet varying demands.

Candidates with substantial clerical experience and a customer care qualification are encouraged to apply.

Outpatient Clinic Receptionist & Scheduler in Knowsley employer: Merseywestlancs

Merseywestlancs is an excellent employer that values its staff by providing comprehensive training and fostering a supportive work culture in the vibrant environment of St Helens and Whiston Hospitals. Employees benefit from flexible working hours, opportunities for professional growth, and the chance to make a meaningful impact in patient care, making it a rewarding place to work for those passionate about healthcare.

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Contact Details:

Merseywestlancs Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Outpatient Clinic Receptionist & Scheduler in Knowsley

Tip Number 1

Make sure to research Merseywestlancs and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.

Tip Number 2

Practice your communication skills! Since this role requires excellent communication, try role-playing common scenarios you might face as a receptionist. It’ll boost your confidence and prepare you for real-life situations.

Tip Number 3

Be ready to showcase your clerical experience. Think of specific examples where you've managed appointments or handled customer queries effectively. This will demonstrate your capability to thrive in a busy Outpatients Department.

Tip Number 4

Don’t forget to apply through our website! We want to see your application and help you land that job. Plus, it’s a great way to stay updated on any new opportunities that pop up.

We think you need these skills to ace Outpatient Clinic Receptionist & Scheduler in Knowsley

Excellent Communication Skills
Clerical Experience
Customer Care Qualification
Ability to Work Under Pressure
Appointment Management
Flexibility with Working Hours
Organisational Skills

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to work in a busy Outpatients Department and help manage patient appointments.

Highlight Relevant Experience:Make sure to mention any clerical experience or customer care qualifications you have. We love seeing how your background aligns with the skills needed for the Clinic Receptionist position!

Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the job description. This shows us that you’ve done your homework and are genuinely interested.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it makes the whole process smoother for everyone involved!

How to prepare for a job interview at Merseywestlancs

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Patient Booking Service Clinic Receptionist. Familiarise yourself with managing patient appointments and the specific demands of the Outpatients Department. This will help you demonstrate your enthusiasm and readiness for the role.

Showcase Your Communication Skills

Since excellent communication is key for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you handled difficult situations or provided exceptional customer service. This will show that you can thrive under pressure.

Flexibility is Key

Highlight your flexibility regarding working hours during the interview. The role requires adapting to varying demands, so be ready to discuss your availability and willingness to work different shifts. This will reassure them that you're committed to meeting the needs of the department.

Bring Relevant Experience to the Table

If you have clerical experience or a customer care qualification, make sure to mention it! Prepare to discuss how your background has equipped you with the skills necessary for this role. This will help you stand out as a strong candidate who can hit the ground running.