Ward Catering Assistant in Chorley

Ward Catering Assistant in Chorley

Chorley Part-Time 25272 - 25272 £ / year (est.) On-site
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At a Glance

  • Tasks: Join our team to enhance patient experiences through meal service and kitchen support.
  • Company: Be part of Mersey and West Lancashire NHS Trust, a top-rated employer in healthcare.
  • Benefits: Enjoy flexible hours, competitive salary, generous leave, and NHS discounts.
  • Other info: Join a diverse team committed to excellence and continuous improvement.
  • Why this job: Make a real difference in patients' lives while developing your skills in a supportive environment.
  • Qualifications: Experience in a busy kitchen and customer care skills are preferred.

The predicted salary is between 25272 - 25272 £ per year.

We want talented and enthusiastic people from all backgrounds to join #TeamMWL, with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations. Whatever you’re looking for in your career, you’ll find it here at MWL.

An exciting opportunity has arisen for a Ward Catering Assistant to join our Team. The ideal candidate will have a "Can do attitude", be flexible and a team player who has experience working in a busy kitchen environment. Good customer care skills and experience of working in a kitchen/coffee shop/restaurant are essential. A Food Safety level 2 certificate would be an advantage. Candidates will be required to cover annual leave and absences if required to maintain a high standard of service.

Main duties of the job:

  • Assist our ward teams improve patients' experience whilst they are in hospital.
  • Support the front-line delivery of inpatient meal service to maintain standards for nutrition and hydration.
  • Reduce food waste and maximise efficiency.
  • Provide a professional patient-focused meal service ensuring hygiene and patient safety standards are maintained.
  • Support patients to receive optimal levels of nutritional and hydration during their episode of care by providing the right food for the right patient at the right time at each meal service.

Working for our organisation:

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services include:

  • Acute Care: Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
  • Primary Care: Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
  • Community Services: Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire.
  • Specialist Regional Services: We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital.

Achievements:

  • Rated Outstanding by CQC Inspection August 2018.
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal).
  • National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Detailed job description and main responsibilities:

  • Maintain all operational procedures.
  • Enforce compliance with Waste Management Policy.
  • Comply with Hygiene and Food Safety Legislation.
  • Ensure compliance with Facilities Management standards.
  • Ensure compliance with HACCP.
  • Ensure effective delivery of services to service users and customers.
  • Participate in staff involvement groups for all aspects of the Trust Quality Strategy 2012/15.
  • Observe legal requirements.
  • Responsible for the safe use of all equipment.
  • Ensure compliance and operational observance of safe working practices.
  • Ensure all appropriate hygiene monitoring is carried out and recorded for every process.
  • Ensure compliance with national standards of cleanliness.

Teaching & Training Responsibilities:

  • Attend training courses as required and participate in annual refresher sessions.

Line Management/Supervisory Responsibilities:

  • Provide guidance and a knowledge base for new and existing staff.

Financial Responsibilities:

  • Ensure economical use of all Trust resources.
  • Maintain and monitor stock levels to meet the demands of the service.
  • Distribute and maintain economic and effective use of chemicals and products.
  • Monitor and record food wastage.

Person specification:

  • Qualifications: Food Safety Level 2, Basic Numeracy, Basic Computer Skills, HACCP Training, ECDL or equivalent.
  • Knowledge: NHS Experience.
  • Skills: Customer Care Skills, Ability to work under pressure, Provision of a patient/customer focussed service, Principles of Risk Management, Communication, Ability to instruct other less qualified staff or students, Cash handling abilities/use of cash registers.
  • Other: Physically demanding role, Pushing and pulling trolleys/cages, Varied deadlines and adhoc pressures, Dealing with staff/customer issues, Exposure to temperature variations, Professional and hygiene awareness/appearance, Varied shifts.

Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust who are one of the best places to work for in England.

Equality, Diversity, and Inclusion: We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring.

The Trust operates anonymous shortlisting where no personal information about you is shared with the recruiting manager.

Flexible Working: We actively support flexible working patterns throughout MWL.

Working for Team MWL: Staff recognition is especially important to us; we recognise staff through Employee of the month.

You will be expected to undertake the Trust's commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Good luck with your application. We hope to welcome you to Team MWL very soon.

Ward Catering Assistant in Chorley employer: Merseywestlancs

At Mersey and West Lancashire Teaching Hospitals NHS Trust, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work culture. With a commitment to employee growth, we offer numerous opportunities for professional development and training, ensuring that our staff can realise their ambitions while contributing to the delivery of outstanding patient care in the vibrant community of Huyton. Join us and be part of a dedicated team that values kindness, openness, and inclusivity, all while enjoying the benefits of a hybrid working policy and a competitive salary.

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Contact Details:

Merseywestlancs Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Ward Catering Assistant in Chorley

✨Get Involved in Local Events

Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.

✨Join Hospitality Groups

Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!

✨Show Up in Person

For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!

✨Apply Through Our Website!

Don’t forget to check out the openings at Merseywestlancs and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.

We think you need these skills to ace Ward Catering Assistant in Chorley

Customer Care Skills
Food Safety Level 2
Ability to Work Under Pressure
Teamwork
Communication Skills
HACCP Knowledge
Risk Management Principles

Some tips for your application 🫡

Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Merseywestlancs that you can keep it cool under pressure!

Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Merseywestlancs.

Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!

Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Merseywestlancs get a sense of who you are beyond your experience!

How to prepare for a job interview at Merseywestlancs

✨Show Off Your People Skills

In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!

✨Know the Menu Inside Out

You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Merseywestlancs and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.

✨Flexibility is Key

As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!

✨Role-Play Scenarios

Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.