Radiology Administrator in Chorley

We want talented and enthusiastic people from all backgrounds to join #TeamMWL, with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations. Whatever you’re looking for in your career, you’ll find it here at MWL.

Main area: Radiology

Grade: NHS AfC: Band 3

Contract: Permanent

Hours: Full time - 37.5 hours per week (Including BH, evenings and weekends)

Job ref: 409-7591277

Site: Whiston Hospital

Town: Prescot

Salary: £24,937 - £26,598 Per annum

Salary period: Yearly

Closing: 16/02/2026 23:59

Interview date: 05/03/2026

Job overview: Do you want to be part of our very friendly, hard-working and forward-thinking Administrative Team as a Radiology Administrator? If yes, a vacancy has arisen in this area of the Radiology Department. The department provides a 7-day imaging service, and therefore the post will include evening, weekend and bank holiday duties. The successful candidate will work as part of a team to ensure the smooth running of this very busy department, by typing radiology reports, making complex radiology appointments and administrative duties for a wide range of radiology examinations and procedures. Applicants should be hard working, enthusiastic and well-motivated with good organisational and communication skills. Successful applicants will require a satisfactory enhanced disclosure from the Criminal Records Bureau.

Main duties of the job:

• To provide a comprehensive administrative service in dealing effectively and efficiently with processing of daily workloads, and ad hoc office duties.
• Ensure cross cover working where appropriate.
• The team delivers Radiology services to the health community, providing inpatient, outpatient and GP services to a broad spectrum of client/patient groups.

Working for our organisation: Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our services include:

• Acute Care: Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
• Primary Care: Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
• Community Services: Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire.
• Specialist Regional Services: We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Detailed job description and main responsibilities:

• Type Radiology reports on the Radiology Information System (RIS) from digital dictation.
• Ensure all reports are distributed promptly to the referring clinician and specialist team where appropriate.
• Ensure all coded reports are tracked through the Failsafe procedure.
• Ensure appropriate follow up investigations are in place and liaise with Modality Secretary accordingly.
• Mentor and train relevant staff as required by the Administration Services Co-ordinator.
• Deal appropriately with concerns from staff in line with Trust policy.
• Accurate use of patient information using the Patient Administration System (PAS), including registration screen to check patient details are correct.
• Ensure efficient audit processes in place concerning correspondence to ensure quality levels maintained and rectify accordingly.
• Obtain information requested by Administration Services Co-ordinator.
• Be able to work as part of a team, promote effective flows in the department to cover leave to ensure office runs smoothly.
• General office duties including dealing with incoming and outgoing mail, e-mail, fax, photocopying. Participate in housekeeping of the office environment.
• Attend appropriate training, meetings and education sessions at the request of manager.
• Work with managers to review working practices, ways of working and find solutions to problems.
• Work in a flexible manner in accordance with the Trust Policy.
• Any other duties required by Line Manager.

Person specification:

• RSA/OCR III or equivalent
• Word Processing skills
• Audio-typing skills
• Knowledge of medical terminology
• Shorthand skills

• Excellent IT skills with knowledge and experience of Microsoft office products
• 2 years of experience working in a NHS office environment

• Self-motivated and able to work with limited supervision.
• Able to use own initiative and respond to new challenges.
• Manage/prioritise own workload.
• Ability to manage difficult/sensitive situations.
• Ability to accurately maintain computerised and manual filing/documentation system.
• Ability to work as part of a team.
• Ability to supervise and motivate a team.
• Experience of supervising and motivating a team.
• Excellent interpersonal and influencing skills.
• Good understanding of Trust Internal policies as appropriate.

• Able to work the hours and duties required by the post.
• Able to adopt flexible approach when required.
• Ability to build and maintain good working relationships.
• Comply with Trust policies and procedures.
• Understanding of confidential nature of role and awareness of Data protection Act.

Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust who are one of the best places to work for in England. Given sometimes we receive a high volume of applications to work for us, please be aware, that we may close a vacancy earlier than stated should a sufficient number of applications be received from which a shortlist can be confirmed. Therefore, you are advised to apply at your earliest convenience.

The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice.

Equality, Diversity, and Inclusion: We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under-represented groups.

As a Disability Confident Leader, we commit to offering an interview to all disabled applicants who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.

If you are having difficulty completing an online application, or require any disability reasonable adjustments, to the application process, please contact Recruitment@merseywestlancs.nhs.uk

We also commit to offering an interview to all armed forces veterans who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.

The Trust operates anonymous shortlisting where no personal information about you, including your name or personal details are shared with the recruiting manager. No equality information is shared at any time during the recruitment process with the recruiting manager or other people involved in the decision-making process.

Certificate of Sponsorship: Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please check your eligibility before applying for this post as we may be unable to provide sponsorship.

Disclosure and Barring Service Check: If this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Please note if applicable, applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.

Flexible Working: We actively support flexible working patterns throughout MWL. Changes made to the NHS Terms and Conditions of Service Handbook mean that all employees have the right to request flexible working from day one of employment. There is no limit on the number of requests they can make. Employees have the right to make requests, have them considered, regardless of the reason.

At Mersey and West Lancashire Teaching Hospitals NHS Trust, we will consider requests for flexible working. We would also encourage you to also discuss flexible working options at interview stage.

Working for Team MWL: Staff recognition is especially important to us; as well as performance reviews and appraisals, we recognise staff through Employee of the month. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts.

Our Staff Health and Wellbeing programme offer a variety of services. The Trust is a non-smoking across all our sites. Failure to follow this rule could lead to disciplinary action.

You will be expected to undertake the Trust's commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults. You must ensure that your application, including personal statements and behaviour examples, are truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. The Trust will not accept applications which are found to be AI generated and will check all applications against AI detection software.

Additional Information: Before applying, we encourage you to review the Trust's Values and Behaviours which are We are KIND, We are OPEN, We are INCLUSIVE. An applicant guide to help and support you with your application and what to expect during your recruitment journey can be accessed in the supporting documents. Good luck with your application. We hope to welcome you to Team MWL very soon.