At a Glance
- Tasks: Provide customer service and administrative support in a healthcare setting.
- Company: Local healthcare trust with a commitment to employee well-being.
- Benefits: Flexible hours, NHS pension scheme, and development opportunities.
- Why this job: Join a supportive team and make a difference in people's lives.
- Qualifications: NVQ Level 3 in administration and customer service experience.
- Other info: Part-time role with a focus on work-life balance.
The predicted salary is between 22300 - 25000 £ per year.
A local healthcare trust is seeking a Helpdesk Administrator for Employment Services. This role is part-time (22.5 hours per week) and focuses on providing customer service, administrative support, and HR-related tasks.
Ideal candidates should have NVQ Level 3 in administration and experience in customer service.
The position offers typical NHS benefits including a pension scheme, flexible working arrangements, and opportunities for development.
Helpdesk & HR Admin Specialist - Flexible Hours in Chorley employer: Merseywestlancs
Contact Detail:
Merseywestlancs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk & HR Admin Specialist - Flexible Hours in Chorley
✨Tip Number 1
Make sure you know the ins and outs of the role. Research the healthcare trust and understand their values. This way, when you get to the interview, you can show them you're not just a good fit for the job, but also for their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing support, think of scenarios where you’ve helped someone solve a problem. We want you to be ready to share those stories during your interview.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees of the healthcare trust on LinkedIn. They might give you insider tips that could help you stand out in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have additional resources and tips available there to help you nail that interview.
We think you need these skills to ace Helpdesk & HR Admin Specialist - Flexible Hours in Chorley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant administrative skills. We want to see how your background fits the Helpdesk & HR Admin Specialist role, so don’t be shy about showcasing your NVQ Level 3 in administration!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Soft Skills: In a customer service role, soft skills are key! Highlight your communication skills, problem-solving abilities, and any experience you have in handling queries or complaints. We love candidates who can connect with others!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Merseywestlancs
✨Know Your Stuff
Make sure you brush up on your knowledge of HR processes and customer service best practices. Familiarise yourself with the specific duties of a Helpdesk Administrator in a healthcare setting, as this will show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare to discuss your previous roles in administration and customer service. Think of specific examples where you've excelled in these areas, especially any situations where you resolved issues or improved processes. This will help demonstrate your suitability for the position.
✨Ask Smart Questions
Come prepared with questions about the role and the team you'll be working with. Inquire about the tools and systems they use for HR tasks, or how they measure success in the Helpdesk role. This shows that you're proactive and engaged.
✨Emphasise Flexibility
Since the role offers flexible hours, highlight your adaptability and willingness to work around the needs of the team. Share examples of how you've successfully managed your time in previous roles, especially in part-time or flexible positions.