Employment Operations Administrator in Chorley

The Lead Employer is a unique NHS function responsible for the end-to-end employment of approximately 13,500 Doctors and Dentists in Training across various regions, managed from St Helens. The service comprises a large team split into four key areas: Human Resources, Payroll, Health Work & Wellbeing, and Finance, working alongside external colleagues such as NHS England Education, hospital Trusts, primary care, and Local Authority settings.

The Employment Operations team sits within the Lead Employer HR department under our Service Delivery team, which aims to maintain and deliver a high-quality, responsive, and customer service-focused approach. The team plays a fundamental role in achieving this goal.

Day-to-day, the Employment Operations team is responsible for processing contractual changes in line with pay deadlines and providing support and advice on matters relating to terms and conditions of service to colleagues and stakeholders both internally and externally. As an integral member of the Employment Operations team, you will work alongside administrators responsible for your own cohort of colleagues in training and their contractual needs, serving as their first point of contact throughout their training programme journey.

Main duties of the job:

• Provide administrative support to the Lead Employer Service, including processing and recording information, communications to key stakeholders, and input into Lead Employer information systems.
• Process offers of employment and undertake all necessary pre-employment checks and administration for appointments to Doctors and Dentists in Training posts.
• Prepare contracts of employment and ensure trainees are hired in ESR, capturing IAT information.
• Liaise with internal and external stakeholders to ensure that rotations are received as per agreed deadlines and upload into relevant information systems.
• Update management information on the relevant information system for key stakeholders.
• Process maternity/paternity leave, shared parental leave requests, flexible working requests, pay protection, and changes to contracts of employment.
• Ensure that ESR and the payroll tracker are actioned in a timely manner.
• Support the Team Leader in ensuring all colleagues in training’s compliance records are maintained.
• Monitor and process ARCPs (Annual Review of Competence Progression) as required.
• Maintain Electronic personal files (EPF) and promote good practice and improved ways of working.
• Send out communications to stakeholders and arrange meetings and events as required.
• Take minutes at meetings as requested and complete audits or surveys as required.

Person specification:

• Qualifications: NVQ Level 3 in administration or equivalent level of knowledge; IT qualification (e.g., RSA 2 or ECDL); Customer Care NVQ.
• Knowledge & Experience: Experience of working in administration; experience of working in a customer service environment; experience of data processing/excel spreadsheets; experience in HR, Employment Services, or recruitment.
• Skills: Excellent written and verbal communication skills; ability to use initiative; ability to maintain strict confidentiality; ability to manage own workload and prioritise; ability to work in a busy environment and to strict deadlines; confident to handle queries from all levels of staff; effective organisational skills; good understanding and working knowledge of IT systems including Word, Excel, and databases.

Other: Occasional requirements to travel to fulfil the role.

Thank you for considering an application to work for Mersey West Lancashire NHS Trust. We encourage you to apply at your earliest convenience as we may close a vacancy earlier than stated should a sufficient number of applications be received.

Equality, Diversity, and Inclusion: We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspectives, and experiences they bring.

Flexible Working: We actively support flexible working patterns throughout MWL. All employees have the right to request flexible working from day one of employment.

Working for Team MWL: Staff recognition is important to us; we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata), and access to a range of NHS discounts.