Programme Delivery Manager in Chester

We want talented and enthusiastic people from all backgrounds to join #TeamMWL, with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations.

Whatever you’re looking for in your career, you’ll find it here at MWL.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Job overview

This is an exciting opportunity to manage a large scale transformation project in the Cheshire and Merseyside Pathology Network.

The Programme delivery Manager – East Hub Pathology Service will support the delivery of the East Hub Pathology transition and transformation programme across participating Trust sites.

Working directly to the Transition & Transformation Manager, the post holder will support the delivery of assigned programmes and projects that contribute to the implementation of agreed pathology integration plans across participating organisations. This includes operational pathway alignment, service standardisation, governance alignment, workforce transition support, digital and LIMS readiness activity.

Main duties of the job

Key duties of the role include:

1. Support the co-ordination and delivery of East Hub Pathology projects and programme workstreams under the direction of the Transition & Transformation Manager.

2. Responsible for developing and maintaining programme and project documentation including project initiation documents, plans, milestones, risk logs and benefits tracking in line with Trust PMO and programme management frameworks.

3. Support pathology services and Clinical Business Units in the identification, scoping and development of project and workstream plans, milestones, dependencies and risks linked to hub transition and service integration.

4. Work in partnership with internal stakeholders across the Trust and Pathology Network to support implementation of programme and project management disciplines within operational services.

5. Assist managers and staff across pathology services to complete programme and project documentation, support delivery activity and analyse and interpret delivery and performance data.

6. Work with Finance and operational leads to support the identification and validation of efficiency, productivity and quality benefits associated with transformation initiatives.

Working for our organisation

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Detailed job description and main responsibilities

Transition & Integration Workstreams

1. Co-ordinate defined transition and integration workstreams supporting cross-site pathology service alignment, pathway standardisation and implementation of the agreed operating model.

2. Support workforce and organisational change workstreams by maintaining structured trackers, risk registers and readiness plans linked to change activity.

3. Organise and facilitate cross-site and multi-professional working groups and workshops to support agreement and implementation of standardised processes and procedures.

4. Support mobilisation and readiness planning for phased hub implementation including readiness reviews and action tracking.

1. Support programme delivery and readiness activity associated with digital and LIMS implementation across hub sites.

2. Track and co-ordinate readiness actions including SOP updates, workflow redesign, training requirements and operational dependencies.

3. Work with digital and operational teams to ensure programme plans reflect system implementation impacts and sequencing requirements.

4. Provide structured reporting on readiness status, risks and dependencies to programme governance groups.

Our Values

• We are Kind
• We are Open
• We are Inclusive

Qualifications

• Degree level qualification or equivalent level of experience in a relevant subject area
• Recognised project or programme management qualification (e.g. PRINCE2, MSP) or equivalent demonstrable experience
• Evidence of continuing professional development in programme, project or service improvement methods
• Postgraduate qualification in management, improvement, leadership or related field
• Formal training in improvement methodologies (e.g. Lean, Six Sigma, QI methods)
• Change management qualification or formal change methodology training

Experience

• Significant experience supporting or delivering complex projects and programme workstreams within an NHS or similarly complex environment
• Demonstratable experience of managing and coordinating multiple concurrent projects or workstreams
• Experience of supporting programme or project delivery through established governance arrangements and escalation processes
• Experience of working within formal programme or project governance frameworks
• Experience of risk, issue and dependency management within programmes or projects
• Experience of producing programme reports, dashboards and senior-level updates
• Experience of supporting service change, transformation or integration initiatives
• Experience of working with clinical, operational and corporate stakeholders
• Experience of analysing, interpreting and presenting complex information to support decisions
• Experience of working with pathology, diagnostics or clinical support services
• Experience supporting cross-site or multi-organisation service change
• Experience supporting digital or system implementation programmes (e.g. LIMS, EPR or equivalent)
• Experience contributing to business cases and option appraisals

Skills

• Programme and project planning and organisational skills
• Strong analytical and problem-solving skills
• Ability to manage complex interdependencies across multiple workstreams
• Highly developed written reporting and documentation skills
• Strong stakeholder engagement and facilitation skills
• Ability to present complex information clearly to varied audiences
• Effective communication, facilitation and stakeholder engagement skills
• Ability to manage conflicting priorities and delivery pressures
• Proficient in use of standard MS Office tools and programme reporting systems
• Demonstrated ability to work autonomously within agreed scope and governance frameworks
• Ability to prioritise and re-prioritise workload in response to changing programme needs
• Ability to deliver to deadlines across multiple simultaneous workstreams
• Detail-oriented with strong delivery discipline and follow-through
• Experience of working across organisational and professional boundaries within multi-disciplinary teams
• Ability to work collaboratively with teams delivering change and support achievement of agreed objectives
• Commitment to collaborative and inclusive ways of working
• Experience using programme or portfolio management software
• Data analysis and dashboard development skills

Other

• Professional credibility with clinical and operational staff
• Resilient and calm under pressure
• Adaptable and responsive to changing priorities
• High level of integrity and accountability
• Commitment to continuous improvement
• Commitment to equality, diversity and inclusion
• Demonstrated commitment to NHS values and service improvement
• Willingness and ability to work across sites within the pathology hub footprint
• Flexible approach to working hours aligned to programme milestones

Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust who are one of the best places to work for in England.

Given sometimes we receive a high volume of applications to work for us, please be aware, that we may close a vacancy earlier than stated should a sufficient number of applications be received from which a shortlist can be confirmed. Therefore, you are advised to apply at your earliest convenience.

The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice.

Equality, Diversity, and Inclusion

We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups.

The Trust operates anonymous shortlisting where no personal information about you, including your name or personal details are shared with the recruiting manager. No equality information is shared at any time during the recruitment process with the recruiting manager or other people involved in the decision-making process.

The equality monitoring information you provide is used in the following situations: to review our recruitment practices; where a job is limited to a specific person to verify their eligibility to apply; and to offer disability reasonable adjustments to the recruitment process.
Certificate of Sponsorship

eVisa Update
For successful candidates on selected work and study visa routes, who have completed and paid for their applications will no longer receive a visa vignette in passport as evidence of their permission to enter the UK.
Instead, you will be issued with an eVisa only, which is accessed by creating a UKVI account.
Before travelling to the UK, we advise applicants to:

• Understand how to generate an eVisa share code

Disclosure and Barring Service Check

If this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Please note if applicable, applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.

If you have not already done so, you are therefore encouraged to enrol for the DBS Update Service to which a small annual fee of £13 per year applies.

Flexible Working

We actively support flexible working patterns throughout MWL. Changes made to the NHS Terms and Conditions of Service Handbook mean that:

• All employees have the right to request flexible working from day one of employment.
• There is no limit on the number of requests they can make.
• Employees have the right to make requests, have them considered, regardless of the reason.

At Mersey and West Lancashire Teaching Hospitals NHS Trust, we will consider requests for flexible working. We would also encourage you to also discuss flexible working options at interview stage.

Working for Team MWL

Staff recognition is especially important to us; as well as performance reviews and appraisals, we recognise staff through Employee of the month. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

The Trust is a non-smoking across all our sites. Failure to follow this rule could lead to disciplinary action. For more information, see the Smoke Free NHS website.

You will be expected to undertake the Trusts' commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.

You must ensure that your application, including personal statements and behaviour examples, are truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.

The Trust will not accept applications which are found to be AI generated and will check all applications against AI detection software.

Additional Information

Before applying, we encourage you to review the Trusts Values and Behaviours which are We are KIND, We are OPEN, We are INCLUSIVE, which can be found here .

An applicant guide to help and support you with your application and what to expect during your recruitment journey can be accessed in the supporting documents.

Good luck with your application. We hope to welcome you to Team MWL very soon.

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