AMD Co-ordinator

We want talented and enthusiastic people from all backgrounds to join #TeamMWL, with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations. Whatever you’re looking for in your career, you’ll find it here at MWL.

Main area: Administration

Grade: NHS AfC: Band 3

Contract: Fixed term: 12 months (maternity cover until May 2027)

Hours: Full time - 37.5 hours per week

Job ref: A

Site: St Helens Hospital

Town: St Helens

Salary: £25,760 - £27,476 per annum

Salary period: Yearly

Closing: 29/07/

Job overview:

Fixed term (maternity cover until return date). To co‑ordinate the Age‑related Macular Degeneration (AMD) service including management of new referrals and follow up appointments ensuring the capture of data for audit and Patient Related Outcome Measurements (PROM’s). Responsible for ensuring optimum use of clinic and injection lists, escalating when capacity is required.

Main duties of the job:

• Responsible for overseeing the AMD appointment system scheduling new and follow up assessment and treatment appointments, managing the case load and ensuring patients are informed of their appointment and other relevant information.
• Be the point of contact for patients, consultants, nursing staff and managerial staff in regard to the AMD service.
• Identify capacity and demand issues and ensure clinical and managerial colleagues are aware and action.
• Request any changes as required for letters, clinic, theatres and consultants via Pas Admin.
• Responsible for the co‑ordination of the treatment rooms / theatre availability for injections.
• Ensure the treatment plan on Medisight coincides with the information the AMD co‑ordinator has received and highlight any conflicting information to the clinicians.
• Establish and maintain effective communication with the hospital pharmacy over pharmaceutical supplies.
• Undertake project planning / audits to ensure AMD service needs and targets are met.
• To monitor, collect, collate, evaluate and report progress of AMD service.

Working for our organisation:

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services include:

• Acute Care: Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
• Primary Care: Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
• Community Services: Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire.
• Specialist Regional Services: We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018.
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal).
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Person specification:

Values:

• We are kind.
• We are open.
• We are inclusive.

Qualifications:

• Educated to GCSE level for English and Maths or equivalent experience.
• NVQ in Business Administration or equivalent knowledge through formal training or experience.

Knowledge:

• Excellent IT skills with knowledge and experience of Microsoft Office.
• Previous experience of working within a clerical environment.
• Able to deal with the public in person and via telephone.
• Previous NHS experience.
• Knowledge of medical terminology.

Skills:

• Self‑motivated and ability to work using own initiative with limited supervision.
• Able to use own initiative and respond to new challenges, knowing when to elevate.
• Ability to organise/manage/prioritise own work schedule.
• Excellent communication and customer care skills.
• Ability to accurately maintain computerised and manual documentation systems.
• Ability to promote good working relationships amongst team and colleagues.
• Ability to assist in the mentoring and training of new staff.
• Excellent interpersonal and influencing skills.
• Good understanding of Trust internal policies as appropriate.

Other:

• Excellent team player.
• Confident and sympathetic when dealing with patients/staff.
• Demonstrate an awareness of the importance of prompt timekeeping and good attendance at the workplace.

Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward‑thinking NHS Trust who are one of the best places to work for in England.

The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice.

Equality, Diversity, and Inclusion:

We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring.

As a Disability Confident Leader, we commit to offering an interview to all disabled applicants who meet the minimum criteria for the job (the essential criteria) listed in the personal specification.

If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.

The Trust operates anonymous shortlisting where no personal information about you, including your name or personal details are shared with the recruiting manager.

Flexible Working:

We actively support flexible working patterns throughout MWL. Changes made to the NHS Terms and Conditions of Service Handbook mean that all employees have the right to request flexible working from day one of employment.

Working for Team MWL:

Staff recognition is especially important to us; as well as performance reviews and appraisals, we recognise staff through Employee of the month. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts.

The Trust is a non-smoking across all our sites. Failure to follow this rule could lead to disciplinary action.

You will be expected to undertake the Trusts' commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. The Trust will not accept applications which are found to be AI generated and will check all applications against AI detection software.

Good luck with your application. We hope to welcome you to Team MWL very soon.