Administrator for the North West Regional Spinal Injuries Centre

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Merseywestlancs

Administrator for the North West Regional Spinal Injuries Centre

Full-Time No working from home possible

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Administrator for the North West Regional Spinal Injuries Centre

NHS AfC: Band 3

Main area Admin & Clerical Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week Job ref -A

Site North West Regional Spinal Injuries Centre, Southport Hospital Town Southport Salary £25,760 - £27,476 per annum Salary period Yearly Closing 31/07/ :59 Interview date 14/08/2026

After applying via NHS Jobs, your submitted application will be imported into our preferred Third‑party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e‑mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Job overview

We are seeking an organised and proactive Administrator to provide essential administrative support across our service, ensuring the smooth and efficient running of day‑to‑day duties. The post holder will play a key role in maintaining accurate records, producing timely reports, and preparing correspondence including emails and meeting minutes.

A core part of the role includes supporting meetings by preparing and distributing agendas, taking accurate minutes, and ensuring all meeting papers are appropriately circulated and stored. The postholder will also handle communications relating to department meetings and support multidisciplinary team (MDT) activity, ensuring information is prioritised, shared appropriately, and acted upon in a timely manner.

The successful candidate will be confident in managing sensitive and sometimes complex information, always maintaining strict confidentiality in line with GDPR requirements. They will demonstrate flexibility, strong communication skills, and the ability to work independently as well as part of a team in a fast‑paced environment.

Interviews will take place on 14th August, 2026

Please note this advert may close early if a sufficient number of applications are received.

Main duties of the job

To provide administrative support
To maintain the administration of the services, including maintaining databases, data input, ensuring all data held is accurate and kept up to date.
To be responsible for compiling, producing, presenting and distributing accurate reports.
To prepare letters, e‑mails and general communications.
To prepare and distribute agendas for meetings, take minutes of meetings, distribute minutes and other papers.
To receive communication in relation to trust meetings attended by the above leads.
To assist in the development and promotion of NWRSIC.
To receive sometimes complex communications on behalf of the MDT and be able to advice, prioritise and share information appropriately.
Monitor the effectiveness of the admin processes and be take part in and administer their review.
To support the delivery of audit and survey material.
To maintain an up‑to‑date knowledge of the relevant systems, attending appropriate training sessions as directed by the above lead.
To work at all times in a flexible way to enable delivery of the services.
To attend departmental meetings as necessary.
To maintain the strict confidentiality of all information, to which the member of staff has access, having due regard to the provisions of the GDPR (2018).
To undertake any other routine duties that may be required and are appropriate to the postholder’s band, experience and competence.

Working for our organisation

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

Rated Outstanding by CQC Inspection August 2018
Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Detailed job description and main responsibilities

To provide administrative support
To maintain the administration of the services, including maintaining databases, data input, ensuring all data held is accurate and kept up to date.
To be responsible for compiling, producing, presenting and distributing accurate reports.
To prepare letters, e‑mails and general communications.
To prepare and distribute agendas for meetings, take minutes of meetings, distribute minutes and other papers.
To receive communication in relation to trust meetings attended by the above leads.
To assist in the development and promotion of NWRSIC.
To receive sometimes complex communications on behalf of the MDT and be able to advice, prioritise and share information appropriately.
Monitor the effectiveness of the admin processes and be take part in and administer their review.
To support the delivery of audit and survey material.
To maintain an up‑to‑date knowledge of the relevant systems, attending appropriate training sessions as directed by the above lead.
To work at all times in a flexible way to enable delivery of the services.
To attend departmental meetings as necessary.
To maintain the strict confidentiality of all information, to which the member of staff has access, having due regard to the provisions of the GDPR (2018).
To undertake any other routine duties that may be required and are appropriate to the postholder’s band, experience and competence.

Person specification

Qualifications

RSA II typing or equivalent
GCSE or equivalent qualification at Grade C or above in English Language, NVQ level 3 or equivalent experience
ECDL

Experience

Experience of working in office environment
Significant level of knowledge relating to procedures and practices in relation to equality diversity & inclusion issues
Previous NHS experience

Skills

Ability to work as a member of a team
Excellent interpersonal skills
Ability to work on own initiative and rearrange priorities as required
Be able to provide and receive complex and sensitive information and be able to communicate with all stakeholders internally and externally
Up to date knowledge of Data Protection
Flexible working approach
Organisational skills
Knowledge of Microsoft Office Software Package
A professional outlook and ability to inspire confidence in service users
Demonstrates an understanding of client confidentiality
Commitment to self‑development to meet the requirements of the role

Other

To be able to travel to venues across the service
Ability to change from one activity to another at short notice in response to changing priorities
Occasionally speaking to distressed or emotional people, either by telephone or face to face
Tact, diplomacy and empathy when interacting with service users
Required to spend most of the working day sitting in front of a VDU and/or long periods on the telephone
Occasional use of road transport
Physical dexterity required for keyboard skills
Physical strength required to handle patient records

Trust Values

We are Kind
We are Open
We are Inclusive

Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward‑thinking NHS Trust who are one of the best places to work for in England.

Given sometimes we receive a high volume of applications to work for us, please be aware, that we may close a vacancy earlier than stated should a sufficient number of applications be received from which a shortlist can be confirmed. Therefore, you are advised to apply at your earliest convenience.

The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice.

Equality, Diversity, and Inclusion

We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under‑represented groups.

As a Disability Confident Leader, we commit to offering an interview to all disabled applicants who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.

If you are having difficulty completing an online application, or require any disability reasonable adjustments, to the application process, please contact

We also commit to offering an interview to all armed forces veterans who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.

The Trust operates anonymous shortlisting where no personal information about you, including your name or personal details are shared with the recruiting manager. No equality information is shared at any time during the recruitment process with the recruiting manager or other people involved in the decision‑making process.

The equality monitoring information you provide is used in the following situations: to review our recruitment practices; where a job is limited to a specific person to verify their eligibility to apply; and to offer disability reasonable adjustments to the recruitment process.

Certificate of Sponsorship

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click here to check your eligibility before applying for this post as we may be unable to provide sponsorship.

eVisa Update

For successful candidates on selected work and study visa routes, who have completed and paid for their applications will no longer receive a visa vignette in passport as evidence of their permission to enter the UK.

Instead, you will be issued with an eVisa only, which is accessed by creating a UKVI account.

Before travelling to the UK, we advise applicants to:

Understand how to generate an eVisa share code

Disclosure and Barring Service Check

If this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Please note if applicable, applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.

If you have not already done so, you are therefore encouraged to enrol for the DBS Update Service to which a small annual fee of £13 per year applies.

Flexible Working

We actively support flexible working patterns throughout MWL. Changes made to the NHS Terms and Conditions of Service Handbook mean that:

All employees have the right to request flexible working from day one of employment.
There is no limit on the number of requests they can make.
Employees have the right to make requests, have them considered, regardless of the reason.

At Mersey and West Lancashire Teaching Hospitals NHS Trust, we will consider requests for flexible working. We would also encourage you to also discuss flexible working options at interview stage.

Working for Team MWL

Staff recognition is especially important to us; as well as performance reviews and appraisals, we recognise staff through Employee of the month. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

The Trust is a non‑smoking across all our sites. Failure to follow this rule could lead to disciplinary action. For more information, see the Smoke Free NHS website.

You will be expected to undertake the Trusts' commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.

You must ensure that your application, including personal statements and behaviour examples, are truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.

The Trust will not accept applications which are found to be AI generated and will check all applications against AI detection software.

Additional Information

Before applying, we encourage you to review the Trusts Values and Behaviours which are We are KIND, We are OPEN, We are INCLUSIVE, which can be found here .

An applicant guide to help and support you with your application and what to expect during your recruitment journey can be accessed in the supporting documents.

Good luck with your application. We hope to welcome you to Team MWL very soon.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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