Emergency Call Handler & Resolution Officer (999/101) in Liverpool

A regional police force in the United Kingdom is seeking a Contact Resolution Officer. In this role, you will be the first point of contact for emergency and non-emergency calls, handling critical situations and providing reassurance to callers. The ideal candidate will possess strong communication skills and the ability to manage high-pressure scenarios, with flexibility to work various shifts including nights and weekends. Benefits include a competitive salary, generous leave, and a supportive work environment. #J-18808-Ljbffr