Merseyside Police is seeking a Contact Resolution Officer (Grade C) to be the first point of contact for emergency and non-emergency calls. You will gather accurate information, provide reassurance, and help resolve issues or enable officers to respond effectively.
The role requires excellent communication, empathy, and the ability to stay calm under pressure. Training and support are provided as part of working for a leading UK police force.
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Emergency Call Resolution Specialist employer: MERSEYSIDE POLICE
The North West Regional Organised Crime Unit (NWROCU) is an exceptional employer, offering a dynamic work environment where technology enthusiasts can thrive. With a strong commitment to employee development and a flexible working culture, NWROCU provides opportunities for ongoing specialist training and the chance to make a real impact in tackling serious and organised crime across the North West region. Join us to be part of a collaborative team dedicated to protecting communities while advancing your technical skills in a supportive setting.
