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- Tasks: Engage customers, sell jewellery, and create social media content.
- Company: MCC Jewellery, a vibrant retail environment in Birkenhead Market.
- Benefits: Competitive pay, commission on sales, and store discounts.
- Other info: Flexible hours with potential for full-time growth based on performance.
- Why this job: Join a fun team and make an impact in the world of jewellery.
- Qualifications: Retail experience preferred; passion for jewellery and social media skills required.
The predicted salary is between 24420 - 30564 £ per year.
MCC Jewellery, Birkenhead Market is seeking a confident and results-driven Sales Associate with proven selling skills. The ideal candidate is comfortable engaging customers, building rapport quickly, and confidently closing sales. Strong sales ability is essential for success in this role.
This position requires effective communication skills, social media skills, and technical skills. Your focus will be towards jewellery and collectable sales, alongside contributing to creating a welcoming environment for all customers in store, dealing in buying and selling of jewellery, bullion, coins, etc., and helping create engaging content for social media and managing the website.
We would offer a lucrative commission for each instant jewellery sale, subject to probation terms.
Duties:- Greet customers as they enter the shop and provide assistance as needed.
- Maintain an organised and tidy shop environment, ensuring products are well-displayed.
- Assist customers with product inquiries and provide knowledgeable recommendations.
- Process transactions accurately at the till, handling cash and card payments.
- Label and restock shelves and manage inventory levels to ensure product availability.
- Data input and barcoding for shop items on our system.
- Collaborate with team members to achieve daily operational goals.
- Address customer complaints or concerns in a professional manner.
- Support promotional activities and assist in setting up displays for special events.
- Create and curate engaging content for social media platforms, such as Facebook, Instagram, and TikTok.
- Develop strategies to grow the social media following of the brand.
- Basic knowledge and interest in jewellery, precious metals, coins, etc.
- Confidence and high energy when engaging with customers.
- Strong communication skills, both written and verbal.
- Previous experience in retail or customer service is preferred.
- Ability to work well within a team and independently when required.
- Excellent organisational skills with attention to detail.
- A friendly and approachable demeanour, with a passion for helping others.
- Flexibility to work varied shifts, including weekends if necessary.
- The ability to perform simple mathematical calculations.
- The ability to carry out basic tasks on a computer or hand-held device.
- Knowledge and use of social media platforms.
- Be able to generate new content ideas.
Training regarding knowledge of jewellery and collectable items will be provided on the job. Start time would be immediately. This is a part-time position, with the opportunity to progress to a full-time role for the right candidate based on performance. We look forward to welcoming a new member to our team who shares our commitment to exceptional customer service.
Job Type: Full-timePay: From £24,420.00 per year
Benefits: Company pension, Store discount
Retail Sales Associate employer: Merseyside Collectors Centre
Contact Detail:
Merseyside Collectors Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate
✨Tip Number 1
Get to know the company! Before you walk in for that interview, do a bit of homework on MCC Jewellery. Understand their products, values, and what makes them tick. This will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your sales pitch! Since this role is all about engaging customers and closing sales, think of a few scenarios where you can demonstrate your selling skills. Role-play with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your social media savvy! Since you'll be creating content for platforms like Instagram and TikTok, come prepared with ideas. Maybe even bring along examples of your previous work or concepts that could work for MCC Jewellery.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Associate
Some tips for your application 🫡
Show Off Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for jewellery and customer service. A friendly tone can make a big difference!
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or customer service. We love seeing how your past roles have prepared you for this position, especially if you've worked with jewellery or collectibles before!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to organise your skills and experiences better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Merseyside Collectors Centre
✨Know Your Jewellery
Before the interview, brush up on your knowledge of jewellery, precious metals, and coins. Being able to discuss these topics confidently will show that you're genuinely interested in the role and can engage customers effectively.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you successfully closed sales or handled customer inquiries. This will demonstrate your proven selling skills and ability to build rapport quickly with customers.
✨Engage with Social Media
Since the role involves creating content for social media, think of a few ideas you could bring to the table. Familiarise yourself with platforms like Instagram and TikTok, and be ready to discuss how you would help grow the brand's online presence.
✨Practice Your Communication
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer interactions to prepare for any questions about handling complaints or providing recommendations.