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- Tasks: Design and deliver training programmes for Drivers and Operations staff at Merseyrail.
- Company: Merseyrail is a leading rail operator committed to safety and operational excellence.
- Benefits: Enjoy competitive salary, full-time hours, and opportunities for professional development.
- Why this job: Join a dynamic team focused on people-first training and industry best practices.
- Qualifications: Experience as a qualified train driver and strong IT skills are essential.
- Other info: Merseyrail values diversity and encourages applications from underrepresented backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen to join the Merseyrail Operations Management Team as an Operations Training Manager. We are seeking a highly motivated, flexible, and committed individual with a good level of IT skill and Driver/Train Manager competence; the position will be based at Kirkdale.
Key Responsibilities
- Design, deliver and update appropriate training programmes to Drivers, Trainee Drivers, Train Managers and other Operations staff as deemed appropriate by the Head of Operational Standards or Head of Trains.
- Evaluation of all training and development activities carried out in order to ensure compliance and continuous development of courses in line with industry best practice.
- Support the delivery of any Driving Schools across the network and play a key part in the design, delivery and documentation of all associated training and material.
- Liaise closely with Line Managers and Instructors to ensure that all aspects of the training is consistent and supports the effective learning of all trainees.
- Responsible for the collation/production and delivery of Signal Safety Brief.
- Assist assessors when necessary and if appropriate in the assessment of operations staff, as defined by the Head of Trains.
- Deputise for the Operations Training and Competency Manager when required.
Skills, Knowledge & Expertise
- We’re looking for individuals who have previously worked as a qualified train driver and bring with them a strong understanding of operational standards and safety.
- A recognised assessing qualification (such as A1 or TAQA) would be beneficial; however, we also welcome applications from those who are willing to work towards obtaining one.
- Strong people management skills.
- Excellent organisational and prioritisation abilities.
- Confident problem-solving and influencing skills.
- A high standard of literacy and IT proficiency.
What sets you apart will be your people-first approach and your ability to stay ahead of industry developments, constantly reviewing and updating our training packages to reflect best practice. If you meet these criteria and are ready for an exciting and rewarding challenge, we’d love to hear from you.
The salary offered for this job is attractive and competitive for the rail industry and is based on a 5-day week.
As an equal opportunities employer, Merseyrail particularly welcomes applications from Black, Asian, Minority, Ethnic (BAME) backgrounds as they are currently underrepresented throughout the UK. All appointments will be made on merit of skill and experience relative to the role.
Operations Training Manager employer: Merseyrail
Contact Detail:
Merseyrail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Training Manager
✨Tip Number 1
Familiarise yourself with the latest operational standards and safety regulations in the rail industry. This knowledge will not only help you during interviews but also demonstrate your commitment to maintaining high standards in training.
✨Tip Number 2
Network with current or former employees of Merseyrail, especially those in training or operational roles. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare to discuss your experience in designing and delivering training programmes. Be ready to share specific examples of how you've evaluated training effectiveness and adapted materials to meet industry best practices.
✨Tip Number 4
Showcase your people management skills by preparing examples of how you've successfully led teams or influenced others in a training context. Highlighting your ability to foster a positive learning environment will set you apart.
We think you need these skills to ace Operations Training Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any roles related to training or operations management. Emphasise your qualifications as a train driver and any assessing qualifications you may have.
Craft a Compelling Cover Letter: In your cover letter, express your motivation for applying to Merseyrail and how your skills align with the role of Operations Training Manager. Mention your people management skills and your commitment to continuous development in training.
Showcase IT Proficiency: Since the role requires a good level of IT skill, include specific examples of software or systems you are proficient in. This could be anything from training management systems to general office software.
Highlight Industry Knowledge: Demonstrate your understanding of operational standards and safety within the rail industry. Mention any relevant experiences that showcase your ability to stay updated with industry developments and best practices.
How to prepare for a job interview at Merseyrail
✨Showcase Your Training Experience
Make sure to highlight any previous experience you have in designing and delivering training programmes. Be prepared to discuss specific examples of how you've evaluated training effectiveness and adapted materials to meet industry standards.
✨Demonstrate IT Proficiency
Since the role requires a good level of IT skills, be ready to discuss your familiarity with relevant software and tools. You might even want to mention any specific training technologies you've used in the past.
✨Emphasise People Management Skills
This position involves liaising with various stakeholders, so it's crucial to demonstrate your strong people management abilities. Share examples of how you've successfully managed teams or influenced others in a training context.
✨Stay Updated on Industry Best Practices
Show your commitment to continuous improvement by discussing how you keep up with industry developments. Mention any recent trends or changes in operational standards that you believe could impact training programmes.
