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- Tasks: Keep trains clean and safe while providing excellent customer service.
- Company: Join the Merseyrail team at Liverpool Central Station.
- Benefits: Enjoy free travel, health perks, and a supportive work environment.
- Other info: Flexible hours on weekends with opportunities for growth.
- Why this job: Be part of a team that makes a real difference in customer experience.
- Qualifications: Great communication skills and a friendly attitude are essential.
The predicted salary is between 14893 - 16400 £ per year.
Join to apply for the On Board Cleaner Evenings Part Time (Weekends – Saturday – Sunday) role at Merseyrail
Application Deadline: 29 September 2025
Department: Train Presentation
Location: Liverpool Central Station
Compensation: £27,436 / year
Job Title: Part Time On Board Cleaner
Location: Based at Liverpool Central
Salary: Paid Pro Rata £14,893
Contract Type: Part Time – Permanent
Hours: 19 Hours (work 20 with 2 x half hour meal breaks) Saturday and Sunday 12.30 – 22.30 hours
An exciting opportunity has arisen to join the Train Presentation Team based at Liverpool Central Station as a permanent Part-Time On-Board Cleaner.
Duties will include working at key stations throughout the network and being responsible for delivering the highest quality standards of train presentation. This includes removal of litter from the train, removing biohazards during passenger service and wiping down interior surfaces. In addition to these duties you will be responsible for safety and reducing the risk on board the train.
As an On-Board Cleaner, you are on the front line and will have face to face interaction with customers at all times and are responsible for delivering high standards of customer service. Therefore, we are looking for a person with the following characteristics.
- You are a real people person with high standards of customer service.
- You will have the ability to work unsupervised.
- You are a team player.
- Ability to prioritise tasks and organise your work accordingly.
- You have a flexible approach and a ‘can do’ attitude.
- You will have attention to detail.
- You will have moderate IT skills.
- You will have COSHH awareness.
Your Day-to-Day
- Ensuring all appropriate PPE is worn and in good condition including, but not exclusive, to safety footwear, gloves, bio hazard equipment.
- Check you have all relevant equipment at the beginning of shift e.g. mobile phone, cleaning products, and refuse sacks.
- Ensure bio-hazards are dealt with in accordance to CEM5/WI01.
- Report all accidents and incidents in line with the appropriate company policy and procedure e.g. eyewitness, Company Safety Manual 4.1
- Litter picking on train and station platforms where deployed.
- Damp wiping in train surfaces.
- Record all cleaning activities electronically in accordance with the mobile reporting app instructions.
- Ensure all cleaning products or waste is used, stored and disposed of in line with the COSHH safety data sheet.
- Assist Train Crew and Station staff in dealing with emergency situations
- Assist with on train and station evacuation when required.
What You’ll Bring To Merseyrail
- Ability to communicate verbally, electronically and in writing effectively.
- Ability to communicate with customers in a professional and friendly manner.
- Ability to work alone and as part of a team.
- Understanding of COSHH.
- Ability to manage conflict and deal with difficult situations.
- Good standard of education in English language and Mathematics.
Why choose Merseyrail
Our people are at the heart of our success. We rely on every employee to help deliver the best possible experience for our customers, and that’s why we believe in recognizing and rewarding great work. When you join Merseyrail, you’ll have access to an extensive and competitive range of benefits designed to support you both professionally and personally.
The Benefits Of Being Onboard
- Final salary pension scheme
- Free staff travel on our network – unlimited free travel on Transport UK train operators and Northern
- Discounted national rail travel – 75% discount on other train services across the UK, expanding to Europe after one year of service
- Family rail travel – your partner and dependents can also benefit from rail travel passes
- Health Shield membership – access discounted health and holistic care services
- Access to GP Anytime – speak face-to-face with a qualified GP, whenever you need to
- Hapi benefits portal – enjoy savings on shopping, lifestyle and holidays
- Wedding celebrations – take an extra day off if you get married on a working day
- Employee achievement and long service awards
- Involvement in major city events – play a key role in keeping our city moving during major events, working together as one team
Diversity Drives Us
As an equal opportunities employer, Merseyrail particularly welcomes applications from Black, Asian, Minority, Ethnic (BAME) backgrounds as they are currently underrepresented. All appointments will be made on merit of skill and experience relative to the role.
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On Board Cleaner Evenings Part Time (Weekends - Saturday - Sunday) employer: Merseyrail
Contact Detail:
Merseyrail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On Board Cleaner Evenings Part Time (Weekends - Saturday - Sunday)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Merseyrail. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and teamwork. Prepare your answers, but keep them natural. We want you to sound authentic, not like a robot reciting a script!
✨Tip Number 3
Dress the part! Even though this is a cleaning role, showing up looking neat and tidy can make a great first impression. It shows that you take pride in your appearance and are ready to represent Merseyrail well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace On Board Cleaner Evenings Part Time (Weekends - Saturday - Sunday)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your experiences make you a great fit.
Tailor Your Application: Make sure to tailor your application to the On Board Cleaner role. Highlight any relevant experience you have in customer service or cleaning, and mention how you can contribute to maintaining high standards on our trains.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’re the right person for the job!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at Merseyrail
✨Know Your Role
Before the interview, make sure you understand the responsibilities of an On Board Cleaner. Familiarise yourself with the key tasks like litter removal and customer interaction. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
Since this job involves face-to-face interaction with customers, be ready to share examples of how you've provided excellent customer service in the past. Highlight your ability to manage conflict and deal with difficult situations effectively.
✨Demonstrate Attention to Detail
The role requires a keen eye for cleanliness and safety. Be prepared to discuss how you prioritise tasks and ensure high standards in your work. You might even want to mention any experience you have with COSHH or similar safety protocols.
✨Be Ready for Practical Questions
Expect questions that assess your ability to work unsupervised and as part of a team. Think of scenarios where you've had to adapt quickly or take initiative. Showing a 'can do' attitude will definitely impress the interviewers!