Station Duty Manager — Lead Safety & Customer Service in Liverpool

Station Duty Manager — Lead Safety & Customer Service in Liverpool

Liverpool Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Merseyrail

At a Glance

  • Tasks: Oversee station operations, ensuring safety and exceptional customer service.
  • Company: Join Merseyrail, a key player in Liverpool's transport network.
  • Benefits: Enjoy free staff travel, discounted rail services, and a final salary pension scheme.
  • Other info: Be part of a growing company with exciting career opportunities.
  • Why this job: Lead a team and make a real difference in customer experience.
  • Qualifications: Flexibility and strong leadership skills are essential.

The predicted salary is between 30000 - 40000 £ per year.

Merseyrail is looking for a Station Duty Manager to join their team in Liverpool. This pivotal role requires the candidate to oversee station operations, ensuring that all customer needs are met while maintaining safety standards. The manager will lead a team to deliver top-notch customer service during shifts, adapting to changing conditions and handling operational challenges skillfully.

The successful applicant will enjoy benefits such as a final salary pension scheme, free staff travel, and discounted national rail services. Candidates should be flexible and ready to work shifts, contributing to Merseyrail’s growth and success.

Station Duty Manager — Lead Safety & Customer Service in Liverpool employer: Merseyrail

Merseyrail is an exceptional employer, offering a dynamic work environment in the heart of Liverpool where employees can thrive in their roles. With a strong focus on safety and customer service, the company provides comprehensive benefits including a final salary pension scheme, free staff travel, and discounted national rail services, fostering a culture of support and growth for all team members. Joining Merseyrail means being part of a dedicated team that values flexibility and adaptability, ensuring every day brings new opportunities for professional development and meaningful contributions to the community.

Merseyrail

Contact Details:

Merseyrail Recruitment Team

We think you need these skills to ace Station Duty Manager — Lead Safety & Customer Service in Liverpool

Customer Service Skills
Leadership Skills
Safety Management
Operational Oversight
Adaptability
Problem-Solving Skills
Team Management