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- Tasks: Make calls to evaluate fire safety checks and record responses.
- Company: Join Merseyside Fire and Rescue Service, dedicated to community safety.
- Benefits: Flexible hours, volunteer experience, and expenses covered.
- Why this job: Make a real difference in your community while gaining valuable skills.
- Qualifications: No specific qualifications required, just a passion for helping others.
- Other info: Great opportunity for personal growth and community engagement.
About The Role
Part Time, Volunteer position working 28 hours per month (flexible). Expenses will be paid in line with the organisation’s policy.
Main Responsibility
To support the Home Safety Team in evaluating the impact and effectiveness of their HFSC and S&W activities, by making outbound phone calls to members of the public following their Home Fire Safety Checks (HFSC’s)/Safe & Well (S&W) visit, asking a number of pre-set questions and recording the responses on our internal database, CFRMIS.
Key Responsibilities of the Role Include:
- To make outbound phone calls and complete survey questions to set targets.
- To accurately upload and maintain survey responses on CFRMIS.
- To follow templated scripts when asking survey questions.
- To signpost any questions or concerns disclosed by members of the public to the call centre line manager.
- Complete any relevant administration tasks.
Closing date: Midnight, Sunday the 12th of April. Please note: if we receive a sufficient number of applications, we reserve the right to close the advert early. Interview: TBC.
About Us
Merseyside Fire and Rescue Service (MFRS) is at the forefront of public safety and emergency response, serving the vibrant communities of Merseyside with dedication and professionalism. Our mission is to protect, prevent, and respond—ensuring the safety and well-being of the public, both in times of crisis and through proactive community engagement. With a proud history and a strong sense of purpose, we operate across a diverse region that includes bustling urban centres, industrial hubs, and serene rural areas. Our highly skilled and committed teams work tirelessly to provide fire and rescue services, enforce fire safety regulations, and deliver critical prevention and education programs.
Pension Considerations
Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Annual Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. Further information on Annual Allowance can be obtained from the Pensions team, or the Pension Administrator website (Local Pensions Partnership Administration Ltd – website - lppapensions.co.uk, Annual Allowance Information - Annual Allowance).
Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Lifetime Allowance implications. A breach in the Lifetime Allowance threshold will result in a Tax charge. Further information on Lifetime Allowance can be obtained from our Pensions team, or the Pension Administrator website (Local Pensions Partnership Administration Ltd – website - lppapensions.co.uk, Lifetime Allowance Information - Lifetime Allowance).
Merseyside Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment.
Prevention Evaluation Volunteer employer: Merseyfire
Contact Detail:
Merseyfire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prevention Evaluation Volunteer
✨Tip Number 1
Get to know the organisation! Research Merseyside Fire and Rescue Service, their mission, and their community engagement efforts. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions related to the role. Think about how you would handle calls and what you'd say if someone had concerns. This will boost your confidence and help you shine during the actual call.
✨Tip Number 3
Network like a pro! Connect with current or former volunteers at MFRS on LinkedIn or local community groups. They can provide insider tips and might even give you a heads-up about the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the team. Don’t miss out on this opportunity!
We think you need these skills to ace Prevention Evaluation Volunteer
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Prevention Evaluation Volunteer and how your skills align with our needs.
Tailor Your Application: Don’t just send a generic application! We want to see how your experience fits the role. Highlight relevant skills and experiences that show us why you're the perfect fit for the Home Safety Team.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate brevity, so make every word count!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at Merseyfire
✨Know Your Role
Make sure you understand the responsibilities of a Prevention Evaluation Volunteer. Familiarise yourself with the Home Fire Safety Checks and Safe & Well activities, as well as the importance of evaluating their impact. This will help you answer questions confidently and show your genuine interest in the role.
✨Practice Your Phone Skills
Since you'll be making outbound calls, practice speaking clearly and confidently over the phone. You might want to role-play with a friend or family member using the templated scripts. This will help you get comfortable with the format and ensure you can follow the script while sounding natural.
✨Be Ready for Questions
Prepare for common interview questions related to your experience and how you handle challenges. Think about examples from your past that demonstrate your communication skills and ability to work with the public. This will help you articulate your thoughts during the interview.
✨Show Your Commitment to Safety
Merseyside Fire and Rescue Service values public safety highly. Be prepared to discuss why you’re passionate about community safety and how you can contribute to their mission. Showing that you share their commitment will make a positive impression on the interviewers.