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- Tasks: Support individuals in crisis, guiding them to the right services and empowering their recovery.
- Company: Join Mersey Care, a leading trust providing vital health services to over 1.4 million people.
- Benefits: Enjoy flexible working options and opportunities for personal development in a supportive environment.
- Why this job: Make a real impact in people's lives while working in a dynamic, collaborative team.
- Qualifications: Compassionate individuals with a commitment to supporting others are encouraged to apply.
- Other info: Attend our recruitment event on 7 and 10 July 2025 to learn more!
The predicted salary is between 28800 - 48000 £ per year.
Join Our Growing Team at North and Mid-Mersey First Response Services! Are you a compassionate and committed support worker looking to make a real difference? We’re expanding our First Response Services and are seeking dedicated individuals to join our dynamic team.
In this vital role, you’ll support individuals experiencing crisis by helping them access the right support, achieve positive outcomes, and develop safety plans alongside our clinical staff. Your responsibilities will include:
- Providing guidance, information, and signposting to appropriate services
- Handling referrals from professionals, families, and carers
- Assisting clinical teams with urgent assessments
- Empowering service users to take an active role in their care and recovery
If you’re passionate about supporting others and thrive in a fast-paced, collaborative environment, we’d love to hear from you. Shortlisted applicants will be invited to attend our recruitment event on 7 and 10 July 2025.
Responsibilities include supporting and signposting service users, families, carers, and professionals under the guidance of a qualified nurse, reporting concerns observed during care, and participating in a 24-hour rostering system, including internal rotation.
Mersey Care is one of the largest trusts providing physical and mental health services in the North West, serving over 1.4 million people across the region, with services extending to North Wales and the Midlands. We offer inpatient and community services supporting physical health, mental health, learning disabilities, addiction, and brain injury. Mersey Care is one of only three UK trusts with high secure mental health facilities.
Our commitment to ‘perfect care’ — safe, effective, timely, equitable, and efficient — guides us. We support staff development and work collaboratively with service users, families, and carers to shape future services. We are also implementing organizational and service transformation to improve quality and reduce costs. Flexible working requests will be considered for all roles.
For further details or informal visits, contact: Name: Emily Wszolek, Job title: Clinical Team Manager, Email: emily.wszolek@merseycare.nhs.uk
Support Worker - First Response Recruitment Event employer: Mersey Care NHS Foundation Trust
Contact Detail:
Mersey Care NHS Foundation Trust Recruiting Team
emily.wszolek@merseycare.nhs.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - First Response Recruitment Event
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals in crisis. Understanding their needs will help you demonstrate your empathy and commitment during the recruitment event.
✨Tip Number 2
Network with current support workers or professionals in the field. They can provide insights into the role and may even share tips on how to stand out at the recruitment event.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've supported someone in need. Sharing these experiences can showcase your skills and passion for helping others.
✨Tip Number 4
Research Mersey Care's values and recent initiatives. Being knowledgeable about the organisation will allow you to align your answers with their mission during discussions at the event.
We think you need these skills to ace Support Worker - First Response Recruitment Event
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Support Worker position. Tailor your application to highlight how your skills and experiences align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in support work, particularly in crisis situations. Use bullet points for clarity and focus on achievements that demonstrate your ability to empower service users.
Write a Strong Cover Letter: In your cover letter, express your passion for supporting others and your commitment to making a difference. Mention specific examples from your past experiences that showcase your skills in guidance, information provision, and collaboration with clinical teams.
Prepare for the Recruitment Event: If shortlisted, prepare for the recruitment event by thinking about potential questions related to your experience and approach to support work. Be ready to discuss how you would handle various scenarios and demonstrate your understanding of the role's demands.
How to prepare for a job interview at Mersey Care NHS Foundation Trust
✨Show Your Compassion
As a support worker, empathy is key. Be prepared to share examples of how you've supported individuals in crisis or challenging situations. Highlight your ability to connect with people and understand their needs.
✨Understand the Role
Familiarise yourself with the responsibilities outlined in the job description. Be ready to discuss how you can assist clinical teams and empower service users. This shows that you’re genuinely interested in the position.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could be about the team dynamics, training opportunities, or how they measure success in this role. It demonstrates your enthusiasm and commitment to the position.
✨Highlight Teamwork Skills
Since the role involves working collaboratively, be sure to mention your experience in team settings. Discuss how you’ve contributed to a team’s success and how you handle conflicts or challenges within a group.
