At a Glance
- Tasks: Join our team as a ward clerk, supporting patient care and managing essential admin tasks.
- Company: Be part of the NHS, dedicated to providing top-notch healthcare in a friendly environment.
- Benefits: Enjoy a full-time role with opportunities for training and development in a supportive setting.
- Why this job: Make a real impact in patient care while working in a dynamic, fast-paced clinical environment.
- Qualifications: Good GCSE education; computer skills and NHS experience are a plus!
- Other info: This role involves working in a clinical department and may require handling emotional situations.
The predicted salary is between 24000 - 36000 £ per year.
Job Summary
Are you looking for an exciting opportunity to work within the NHS setting? Then this could be the job for you.
Ward 7A/CCU is looking to appoint a ward clerk to join our team. An opportunity has arisen to recruit a full-time ward clerk to work alongside the multidisciplinary team on ward 7A.
We are a 26-bedded ward looking after medical and cardiology patients with a purpose-built monitored bay. Ward 7A has a well-established team who are friendly and welcoming.
Main Duties of the Job
Working as a multi-disciplinary team, we are committed to delivering the highest quality of care to our patients with the support of our essential administrative staff.
The successful applicant will be responsible for a variety of duties including:
- Answering telephone calls and recording patient admissions, transfers, and discharges using electronic systems.
- Filing hard copy documentation and managing medical & nursing notes.
- Sending and receiving documentation to and from departments, staff, and other hospitals.
- Liaising with other departments/staff to obtain/deliver information relating to patients and department management.
- Ensuring correct personal details of the patient and staff are on all documentation.
- Maintaining and updating Medway as necessary.
- Preparing nursing documentation for patient admission to the ward.
- Maintaining staff electronic records including details of training attended/completed.
- Delivering departmental post, messages, and patient property.
- Assisting with ordering and arranging ambulance/transport for transfers, discharges, and follow-up appointments.
- Filing all documentation into case notes and preparing case notes and x-rays for solicitor requests.
- Ensuring adequate levels of nursing documentation are available.
- Maintaining a clean and tidy ward office and nursing stations.
- Complying with all Trust Risk Management, Research Governance, and Infection Control Policies.
- Undertaking mandatory training including infection control and complying with all relevant Trust Infection Control policies.
Person Specification
Qualifications
- Good general education to GCSE standard.
- Computer course, i.e., ECDL (desirable).
Knowledge & Experience
- Computer knowledge/key board skills.
- Relevant NHS experience.
- Experience in an administrative post.
- Understanding of Information Governance & Data Protection (desirable).
Skills
- Excellent written and verbal skills.
- Ability to work effectively as both an individual and as a team.
- Ability to plan, monitor, and organise own workload.
- Ability to deal with the public and relatives in a calm and effective manner.
Other Requirements
- Role involves sitting, standing, and walking.
- Role involves delivering to other departments (i.e., referrals, case notes).
- Ability to take telephone calls with enquiries and relay accurate information/messages.
- On rare occasions, can be subjected to distressing or emotional circumstances.
- Working in a clinical department.
- Working in a fast-paced environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer Details
Employer Name: Mersey and West Lancashire Teaching Hospitals NHS Trust
Address: Southport Hospital, Town Lane, Southport, PR8 6PN
Employer’s Website: #J-18808-Ljbffr
Ward Clerk - Ward 7a CCU (Cardiology) employer: Mersey and West Lancashire Teaching Hospitals NHS Trust
Contact Detail:
Mersey and West Lancashire Teaching Hospitals NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk - Ward 7a CCU (Cardiology)
✨Tip Number 1
Familiarize yourself with the NHS environment and its specific protocols. Understanding how the NHS operates, especially in a cardiology ward, will give you an edge during the interview.
✨Tip Number 2
Highlight any relevant experience you have in administrative roles within healthcare settings. Be prepared to discuss how your previous roles have equipped you with the skills needed for this position.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment. Share examples of how you've successfully managed multiple tasks or dealt with challenging situations in previous jobs.
✨Tip Number 4
Showcase your communication skills. Since you'll be liaising with various departments and patients, being able to convey information clearly and effectively is crucial.
We think you need these skills to ace Ward Clerk - Ward 7a CCU (Cardiology)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Ward Clerk position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any relevant NHS experience or administrative roles you've held. Mention specific tasks that align with the duties listed in the job description.
Showcase Your Skills: Demonstrate your excellent written and verbal communication skills in your application. Provide examples of how you've effectively worked in a team and managed your workload in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Mersey and West Lancashire Teaching Hospitals NHS Trust
✨Show Your Understanding of the Role
Make sure to familiarize yourself with the specific duties of a ward clerk in a cardiology setting. Highlight your understanding of patient admissions, transfers, and discharges, as well as your ability to manage medical documentation effectively.
✨Demonstrate Your Communication Skills
Since the role involves liaising with various departments and dealing with patients and their families, be prepared to showcase your excellent verbal and written communication skills during the interview. Share examples of how you've effectively communicated in previous roles.
✨Highlight Relevant Experience
If you have prior experience in an administrative role within the NHS or a similar environment, make sure to discuss it. Emphasize your familiarity with electronic systems and your understanding of Information Governance and Data Protection.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with distressed patients or managing a busy workload. Think of examples from your past experiences that demonstrate your ability to remain calm and organized under pressure.