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- Tasks: Support the Elective Recovery Programme with administrative tasks and project coordination.
- Company: Join Mersey and West Lancashire Teaching Hospitals NHS Trust, serving over 600,000 people.
- Benefits: Gain valuable experience in a dynamic healthcare environment with a supportive team.
- Why this job: Make a real impact in healthcare while developing your skills in a fast-paced setting.
- Qualifications: Must have an Executive Secretary's Diploma or equivalent experience; ideal for graduates.
- Other info: This role requires excellent communication and organizational skills, with a focus on teamwork.
The predicted salary is between 28800 - 43200 £ per year.
Job Summary
The Project Support Officer is required to support the Elective Recovery Programme leadership team, to deliver their corporate objectives and portfolio, including responsibilities in any relationships or activities the team leaders may participate in in the local or national health system. The post-holder will undertake a wide range of administrative tasks, including taking personal responsibility for delegated projects and business. This is in addition to providing a comprehensive administrative service to ensure the smooth running of the Elective Recovery Project Management Office (PMO).
The Project Support Officer is responsible for a wide range of communications on behalf of the PMO, and must at all times promote sensitivity and tact, and respect confidentiality to ensure these are effective.
Main duties of the job
- Enable the effective running of the PMO by supporting programme management through the co-ordination of highlight report and briefing requests and receipts, maintenance of action trackers and production of agendas.
- Ensure the production of monthly briefings by working with key stakeholders and working to agreed timescales.
- Maintain an up-to-date confidential list of all appropriate professional group contacts and contact database for the CMAST PMO.
- Support programme managers with co-ordination of project team meetings, clinical networks, and programme board/leadership team meetings.
- With the relevant professional group contacts, service the Elective Recovery Programme Board, Leadership Team Meetings, and other key groups.
- Undertake specific projects on behalf of the Elective Recovery Programme Director, as requested.
- Collecting and collating data reports from Cheshire & Merseyside providers, for reporting in to regional and national teams.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Job Description
Job responsibilities
- KEY DUTIES
- Specific Delegated Projects
- Enable the effective running of the PMO by supporting programme management through the co-ordination of highlight report and briefing requests and receipts, maintenance of action trackers and production of agendas.
- Ensure the production of monthly briefings by working with key stakeholders and working to agreed timescales.
- Maintain an up-to-date confidential list of all appropriate professional group contacts and contact database for the CMAST PMO.
- Support programme managers with co-ordination of project team meetings, clinical networks, and programme board/leadership team meetings.
- With the relevant professional group contacts, service the Elective Recovery Programme Board, Leadership Team Meetings, and other key groups.
- Undertake specific projects on behalf of the Elective Recovery Programme Director, as requested.
Person Specification
Qualifications Essential
- Executive Secretary’s Diploma or significant equivalent experience
- BTEC/NVQ Level 2 in Business Studies/or equivalent qualification, or graduate seeking
Knowledge & Experience Essential
- Experience of working as a PA/Secretary to a Director or senior manager
- Experience of working in a busy office and managing competing demands
Skills Essential
- Excellent communication skills, both written and verbal
- Excellent organisational and administrative skills
- Excellent typing/word processing skills minimum
- Excellent time management skills
- Microsoft office – Word, Excel, Power-point
- Microsoft Outlook or other email package
Other Essential
- Ability to work under pressure and to meet deadlines
- Ability to work without supervision and use own initiative
- Ability to deal with all difficult situations that may arise
- Ability to work flexibly and manage competing priorities
- Consistently high attention to detail and quality of work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Mersey and West Lancashire Teaching Hospitals NHS Trust
Address: Whiston Hospital, Warrington Road, Prescot, L35 5DR
Employer’s website:
#J-18808-Ljbffr
Project Support Officer employer: Mersey and West Lancashire Teaching Hospitals NHS Trust
Contact Detail:
Mersey and West Lancashire Teaching Hospitals NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Officer
✨Tip Number 1
Familiarize yourself with the Elective Recovery Programme and its objectives. Understanding the specific goals and challenges of the program will help you demonstrate your enthusiasm and knowledge during the interview.
✨Tip Number 2
Highlight your experience in managing administrative tasks and coordinating meetings. Be prepared to discuss specific examples where you've successfully supported a team or project, as this will show your capability to handle the responsibilities of the Project Support Officer role.
✨Tip Number 3
Emphasize your communication skills, especially in maintaining confidentiality and tact. Since the role involves significant interaction with various stakeholders, showcasing your ability to communicate effectively will be crucial.
✨Tip Number 4
Demonstrate your proficiency in Microsoft Office tools, particularly Word, Excel, and PowerPoint. Being able to efficiently produce reports and presentations will be a key part of your role, so be ready to discuss your experience with these applications.
We think you need these skills to ace Project Support Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Project Support Officer position. Understand the key duties and responsibilities, as well as the qualifications and skills required. This will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience as a PA/Secretary or in similar roles. Provide specific examples of how you've managed competing demands, coordinated meetings, and supported senior management to demonstrate your suitability for the role.
Showcase Your Skills: Make sure to highlight your excellent communication, organizational, and administrative skills. Mention your proficiency in Microsoft Office and any other relevant software, as these are essential for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role and the organization. Mention your understanding of the Elective Recovery Programme and how you can contribute to its success.
How to prepare for a job interview at Mersey and West Lancashire Teaching Hospitals NHS Trust
✨Showcase Your Organizational Skills
As a Project Support Officer, you'll need to demonstrate excellent organizational abilities. Be prepared to discuss specific examples of how you've managed competing demands in previous roles, and highlight your experience with maintaining action trackers and producing agendas.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. You might be asked to provide examples of how you've communicated with stakeholders or handled sensitive information in the past.
✨Demonstrate Initiative
The ability to work independently and take initiative is crucial. Be ready to share instances where you've proactively solved problems or taken on additional responsibilities without being prompted. This will show that you can handle the demands of the role effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle pressure and meet deadlines. Think about past experiences where you successfully navigated challenging situations, and be prepared to explain your thought process and the outcomes.
