At a Glance
- Tasks: Sort and process donations while providing excellent customer service.
- Company: Join MERS/Missouri Goodwill Industries, a mission-driven organisation.
- Benefits: Earn $15.50/hour plus monthly bonuses and great health benefits.
- Other info: Flexible schedules and career growth opportunities await you!
- Why this job: Make a difference in your community while gaining valuable work experience.
- Qualifications: No degree needed; just bring your enthusiasm and communication skills.
The predicted salary is between 11.7 - 14.3 £ per hour.
Required Travel: 0%
Position Type: Hourly Full-Time
Hourly Rate: $15.50
Bonus Potential: Up to $250/month
MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Processor to join our Manchester Store - Manchester team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.
If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.
Qualifications
- No degree is required. High School Diploma/GED Preferred.
- The ability to communicate effectively with co-workers, customers, and management.
- Must be organized and capable of interacting with a diverse work population.
- Necessary math skills include addition, subtraction, multiplication, and division.
Primary Duties/Responsibilities
- Handles all donations with care and respect.
- Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
- Inspects donated and purchased goods to distinguish quality, identifying items appropriate for the sales floor, recycling, and online sales.
- Identify and price items within the guidelines of the AMI pricing software.
- Maintains high quality and high quantity standards while working quickly and steadily.
- Stocks straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
- Provide positive customer service interactions, including greetings, assistance, and thanks, to in-person customers, donors, and those over the phone. Upholds store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
- Establishes and maintains positive and professional relationships with team members and leadership and works cross-functionally with other teams to increase communication.
- Utilizes safe work practices through awareness and observation and contributes to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free.
- Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
- Safeguards agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Reports any incidents of theft or unauthorized possession of agency assets.
- Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
- All other duties as assigned.
Benefits
- Monthly Bonus up to $250.00
- Individual and family medical benefits for full-time employees working 30 or more hours per week.
- Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
- Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
- 403(B) Retirement on date of hire for employees working 20 or more hours per week.
- 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
- 401(A) Retirement on date of hire for employees working 20 or more hours per week.
- PTO Accrual up to 15 days based on hours worked.
- Employee store discount
- Paid holidays
- Flexible Schedules
- Career Growth Opportunities
MERS Missouri Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.
MERS Missouri Goodwill requires various background and records checks upon employment.
Retail Processor in Manchester employer: MERS Goodwill
MERS/Missouri Goodwill Industries is an exceptional employer that prioritises employee growth and a supportive work culture at our Manchester Store. With competitive benefits including monthly bonuses, comprehensive medical coverage, and flexible schedules, we empower our team to thrive while making a meaningful impact in the community. Join us in our mission to 'Change Lives Through the Power of Work!' and enjoy a workplace that values diversity, integrity, and professionalism.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Processor in Manchester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like MERS Goodwill, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like MERS Goodwill!
We think you need these skills to ace Retail Processor in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at MERS Goodwill, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at MERS Goodwill and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show MERS Goodwill that you’re ready to jump in and contribute right away!
How to prepare for a job interview at MERS Goodwill
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
