Bilingual Customer Service Representative
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Manchester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers in both Spanish and English, handle inquiries, and manage appointments.
  • Company: Join Merry Maids, an award-winning company dedicated to providing top-notch cleaning solutions.
  • Benefits: Enjoy paid holidays, 401(k), paid time off, and weekly pay.
  • Why this job: Be part of a fun, flexible team with real opportunities for career growth.
  • Qualifications: Must be bilingual, reliable, and ready to thrive in a fast-paced environment.
  • Other info: Paid training provided; start your journey towards becoming a team leader or manager!

The predicted salary is between 28800 - 43200 £ per year.

  • Paid Holidays
  • 401(k)
  • Paid time off

We\’re looking for our newest Bilingual(Spanish and English) Customer Service Representative to join a rapidly growing office. Your duties include handling potential customer inquiries, verifying information, doing telephone work, scheduling appointments, data entry, working closely with team members, and other associated duties. The ideal candidate should have a great attitude, be highly reliable, have a \”CAN DO\” attitude, and be comfortable in a fast-paced, multi-task environment. We are willing to train the right person!

Hours: Monday through Friday 8:00a.m -4:30p.m Must have a reliable car and a valid driver\’s license.

Benefits include Paid time off, Holiday Pay, 401k, and weekly pay. Salary is based on experience.

We can\’t wait to meet you!

Looking for a fun place to work, with a flexible schedule and competitive pay? Then come live the Merry Maids life!

As a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team — a team that works together to provide the best cleaning solutions and customer service to our clients. We offer paid training, excellent work/life balance and real opportunities for advancement.You may start off as a team member, but you are then able to tailor a career path that matches your interests and goals– including becoming a team captain, trainer, quality assurance supervisor or manager.

We take pleasure in improving our clients\’ lives by allowing them to spend more time with family or doing activities they enjoy. As trusted in-home professionals, we form strong relationships with our clients and are often considered part of their extended families.

Ready to create brighter days for you and our customers?

Apply today!

This franchise is independently owned and operated by a Merry Maids franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

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I want to get text messages for this job from Merry Maids of Rockland/Farmington/Manchester/Stoneham/Hanover.

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Live the Merry Maids Life

In addition to a flexible work schedule, being a Merry Maids team member has many benefits:

* Varies by location.

Weekly pay*

Paid training

Use of company car or paid mileage for personal vehicle*

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Bilingual Customer Service Representative employer: Merry Maids Limited Partnership

Merry Maids offers a vibrant and supportive work environment where Bilingual Customer Service Representatives can thrive. With benefits like paid holidays, 401(k), and flexible scheduling, employees enjoy a healthy work-life balance while being part of a close-knit team dedicated to providing exceptional service. The company prioritises employee growth, offering tailored career paths and comprehensive training, making it an excellent choice for those seeking meaningful and rewarding employment.
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Contact Detail:

Merry Maids Limited Partnership Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bilingual Customer Service Representative

✨Tip Number 1

Brush up on your bilingual skills! Since this role requires fluency in both Spanish and English, practice common customer service phrases in both languages. This will help you communicate effectively during the interview and demonstrate your language proficiency.

✨Tip Number 2

Familiarise yourself with the company culture of Merry Maids. Research their values and mission statement to understand what they prioritise in their team members. This knowledge will allow you to tailor your responses during the interview to align with their expectations.

✨Tip Number 3

Prepare for situational questions that may arise during the interview. Think of examples from your past experiences where you demonstrated a 'CAN DO' attitude or successfully handled multiple tasks in a fast-paced environment. This will showcase your reliability and problem-solving skills.

✨Tip Number 4

Show enthusiasm for the role and the company during your interactions. A positive attitude can set you apart from other candidates. Express your excitement about the opportunity to join a close-knit team and contribute to improving clients' lives.

We think you need these skills to ace Bilingual Customer Service Representative

Bilingual Communication (Spanish and English)
Customer Service Skills
Data Entry Skills
Telephone Etiquette
Appointment Scheduling
Team Collaboration
Reliability
Adaptability in Fast-Paced Environments
Positive Attitude
Multi-tasking Abilities
Problem-Solving Skills
Time Management
Attention to Detail
Basic Computer Skills

Some tips for your application 🫡

Highlight Bilingual Skills: Make sure to emphasise your bilingual abilities in both Spanish and English. Mention any relevant experiences where you used these skills, as this is a key requirement for the role.

Showcase Customer Service Experience: Detail your previous customer service roles, focusing on how you handled inquiries, resolved issues, and maintained a positive attitude. Use specific examples to demonstrate your reliability and 'CAN DO' attitude.

Tailor Your CV: Customise your CV to align with the job description. Highlight relevant skills such as data entry, appointment scheduling, and teamwork. Make it clear that you thrive in fast-paced environments.

Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the company culture. Explain why you want to join Merry Maids and how you can contribute to their mission of improving clients' lives.

How to prepare for a job interview at Merry Maids Limited Partnership

✨Show Off Your Bilingual Skills

Since the role requires fluency in both Spanish and English, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or handle a mock customer inquiry in both languages.

✨Emphasise Your 'CAN DO' Attitude

The company is looking for candidates with a positive mindset. Share examples from your past experiences where you tackled challenges with enthusiasm and a proactive approach. This will show that you fit their culture.

✨Prepare for Fast-Paced Scenarios

Given the fast-paced environment, think of situations where you've successfully managed multiple tasks at once. Be ready to discuss how you prioritise tasks and stay organised under pressure.

✨Ask About Career Advancement Opportunities

The job description mentions potential career paths within the company. Prepare thoughtful questions about growth opportunities, as this shows your interest in long-term commitment and development within the team.

Bilingual Customer Service Representative
Merry Maids Limited Partnership
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