At a Glance
- Tasks: Lead a vibrant team to deliver amazing coffee and fresh food experiences.
- Company: Join SOHO Coffee Co, where we pride ourselves on good food and great service.
- Benefits: Enjoy flexible shifts, discounted food, pension scheme, and extra holiday days.
- Other info: Great career growth with 52% of managers starting as team members.
- Why this job: Make a real impact by creating memorable experiences for our guests every day.
- Qualifications: Passion for people, teamwork, high standards, and a love for coffee.
This is a super opportunity for a Store Manager to lead our one of our incredible teams.
You will be the driving force, leading your team to deliver top notch coffee, provide great quality fresh food and superb service to our guests visiting our store and ensuring that we to fulfil our vision of:
Honest, good mood food, crafted coffee, and drinks – proudly served, delivering soul at scale.
Managers do this through collaboration with the team to fulfil our mission:
- Good is always served.
- To curate quality product and welcoming environments, to secure the return visit.
- To always be good for colleagues and customer.
We work together to achieve this through demonstration of our company values, these are:
- Be consistently good - Part of our ethos is about not overstating who we are, so for us being ‘good’ really is good enough, and it’s what we strive for. When we say ‘good’ we have to deliver on that so we can be relied on to deliver our brand promise of being consistently good for our customers and our team.
- Be proud to serve - As a business we feel proud about what we’re offering up, and we pride ourselves on working as a team that are proud to serve.
- Be the good in someone’s day - A welcoming smile, remembering an order, doing something above and beyond to make each customer feel valued. It’s the little things that matter, and the smallest thing can add some good to a person’s day.
The Perks of the Job:
- Great training package & development.
- Flexible shift patterns to ensure our teams enjoy a good work/life balance.
- Discounted food and coffee whilst on duty.
- Your Big Event extra day’s holiday each year.
- Pension scheme to help you plan your future.
AND… this is not just a job … recruiting and leading a team who craft superb coffee, creating a memorable experience for our guests, is an artform deserving recognition. We are proud to say 52% of our managers started as team members with us and 14% of our people have been with us for longer than 5 years.
What we need from You:
- A love of people, good food and an appreciation of great coffee.
- A strong team ethic – developing a team who achieve success together, and who look after each other.
- High standards in all you do, with great attention to detail, inspiring those behaviours in others.
- Bags of energy and enthusiasm.
- Ownership of the business performance.
What we stand for:
It is very important you respect and believe in the company you choose to work for. Here at SOHO Coffee Co, we believe in:
- BEING GOOD and DOING GOOD.
- Ensuring our team enjoy a good work/life balance linked to shift patterns.
- Being part of our local community.
Why join us:
- Company pension.
- Discounted food and coffee whilst on duty.
- Employee discount.
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Additional leave - Entitlement of 33 days holiday per year, increasing with length of service
Store Manager employer: Merry Hill
At Wingstop, we pride ourselves on being more than just a restaurant; we are a vibrant community that values our team members and their contributions. As a Shift Manager, you will thrive in a fast-paced, fun environment where your leadership skills are nurtured, and your efforts are recognised through competitive benefits like flexible rotas, quarterly bonuses, and opportunities for career progression. Join us to be part of a culture that celebrates teamwork, encourages personal growth, and is dedicated to delivering exceptional experiences for both our customers and our people.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Merry Hill. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Merry Hill
Don't be shy about reaching out to Merry Hill directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Merry Hill and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Merry Hill
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
