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- Tasks: Lead a vibrant team to enhance customer shopping experiences in our Cardiff store.
- Company: Join Footasylum, a rapidly growing fashion retail brand focused on innovation and employee development.
- Benefits: Enjoy training, progression opportunities, and a supportive work environment with regular one-on-ones.
- Why this job: Be part of a dynamic team where your ideas matter and you can influence retail standards.
- Qualifications: Passion for fashion retail, team management experience, and strong communication skills are essential.
- Other info: Diversity is valued here; we celebrate different perspectives to create a happy workplace.
The predicted salary is between 28800 - 43200 £ per year.
Description
We are hiring for a Full-Time Store Supervisor to join one of our exciting stores based in Cardiff.
There’s an established team in place, and you will be working directly with them to help create the best customer shopping experience possible. Footasylum is a business that believes in our front-end retail staff.
The primary function of a Supervisor is to oversee Retail staff’s work in the Store environment. You will be in charge of monitoring employee activity, solving problems at a day-to-day level and assisting customers when needed.
You will be working in a thriving store and day to day your tasks will be different. Part of this will include supporting the Store Manager to ensure the team maximise sales, have a service-first mentality, adhere to best practices as per company expectations and overall ensure the shopping experience to our customers.
We invest in our training and development and this role will be no different. Our aim is to continue to build and create an environment where our employee can achieve, develop, and progress. You will be supported in your journey, and we will celebrate with you, every step of the way. Regular 1-2-1’s, training, and support will be available but most importantly, you will be given all the tools to help you thrive and feel empowered on your journey with us.
We also have a track record of progression, support, and training. We have a plethora of examples across our teams where people have progressed upwards or into completely new opportunities within the business. Ultimately your development is paramount to us, and we want to help support you to achieve your goals
Why Footasylum?
We’ve been on a journey, growing significantly over the last few years. We are vibrant, engaged and performing well. Innovation is key to our business, and we have been looking at how we deliver value to our wider Retail estate.
We want to create a place for colleagues to do their best work, and you will have the opportunity to influence our decisions, help define Retail standards across the Estate and contribute to a happy and healthy working environment.
About you:
- The successful candidate must have passion for Fashion Retail and our company ethos
- You will have ideally worked previously in Fashion Retail
- Experience in managing and motiving a team of Sales Assistants
- Be able to work independently, as well as part of a team
- Strong verbal and written skills
- Be able to work in a fast-paced environment
- Efficient and highly organised with a customer focused attitude
Diversity:
We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Recruitment process:
We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a face-to-face chat about the role, and to see if we’re a good fit for you.
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
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Store Supervisor Retail · Cardiff Store employer: Merry Hill Group
Contact Detail:
Merry Hill Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor Retail · Cardiff Store
✨Tip Number 1
Familiarise yourself with Footasylum's brand and ethos. Understanding their values and what they stand for will help you align your answers during the interview, showcasing your passion for fashion retail.
✨Tip Number 2
Prepare examples from your previous experience in fashion retail where you've successfully managed or motivated a team. This will demonstrate your leadership skills and ability to create a positive shopping experience.
✨Tip Number 3
Showcase your customer service skills by thinking of specific instances where you've gone above and beyond for a customer. This will highlight your customer-focused attitude, which is crucial for the Store Supervisor role.
✨Tip Number 4
Be ready to discuss how you would handle challenges in a fast-paced retail environment. Think of scenarios where you've solved problems effectively, as this will illustrate your ability to thrive under pressure.
We think you need these skills to ace Store Supervisor Retail · Cardiff Store
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fashion retail and any previous supervisory roles. Emphasise your ability to manage and motivate a team, as well as your customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for fashion retail and aligns with Footasylum's ethos. Mention specific examples of how you've contributed to a positive shopping experience in the past.
Showcase Your Communication Skills: Since strong verbal and written skills are essential for this role, ensure your application is free from errors and clearly communicates your qualifications and enthusiasm for the position.
Prepare for the Interview: If invited for an interview, be ready to discuss your previous experiences in detail. Think about how you can contribute to the team and enhance the customer shopping experience at Footasylum.
How to prepare for a job interview at Merry Hill Group
✨Show Your Passion for Fashion Retail
Make sure to express your enthusiasm for fashion retail during the interview. Share specific examples of what excites you about the industry and how you align with the company's ethos.
✨Demonstrate Team Leadership Skills
Prepare to discuss your experience in managing and motivating a team. Highlight any past successes in leading a group, resolving conflicts, or improving team performance to show you can effectively oversee staff.
✨Emphasise Customer Focus
Be ready to provide examples of how you've prioritised customer service in previous roles. Discuss how you would ensure a positive shopping experience for customers and how you handle difficult situations.
✨Prepare for a Dynamic Environment
Since the role involves working in a fast-paced environment, share your strategies for staying organised and efficient. Talk about how you adapt to changing circumstances and manage multiple tasks effectively.
