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- Tasks: Lead a vibrant team to create an amazing shopping experience for customers.
- Company: Join Footasylum, a dynamic fashion retail brand at Westfield Stratford.
- Benefits: Full-time role with training, support, and opportunities for career progression.
- Why this job: Be part of a growing company where your ideas can shape the future of retail.
- Qualifications: Passion for fashion retail and experience in managing teams.
- Other info: Diverse and inclusive environment that values different perspectives.
The predicted salary is between 28800 - 43200 £ per year.
We are hiring for a Full-Time Store Supervisor to join one of our exciting stores based at Westfield Stratford. There’s an established team in place, and you will be working directly with them to help create the best customer shopping experience possible. Footasylum is a business that believes in our front-end retail staff.
The primary function of a Supervisor is to oversee Retail staff’s work in the Store environment. You will be in charge of monitoring employee activity, solving problems at a day-to-day level and assisting customers when needed. You will be working in a thriving store and day to day your tasks will be different. Part of this will include supporting the Store Manager to ensure the team maximise sales, have a service-first mentality, adhere to best practices as per company expectations and overall ensure the shopping experience to our customers.
We invest in our training and development and this role will be no different. Our aim is to continue to build and create an environment where our employees can achieve, develop, and progress. You will be supported in your journey, and we will celebrate with you, every step of the way. Regular 1-2-1’s, training, and support will be available but most importantly, you will be given all the tools to help you thrive and feel empowered on your journey with us. We also have a track record of progression, support, and training. We have a plethora of examples across our teams where people have progressed upwards or into completely new opportunities within the business. Ultimately your development is paramount to us, and we want to help support you to achieve your goals.
Why Footasylum? We’ve been on a journey, growing significantly over the last few years. We are vibrant, engaged and performing well. Innovation is key to our business, and we have been looking at how we deliver value to our wider Retail estate. We want to create a place for colleagues to do their best work, and you will have the opportunity to influence our decisions, help define Retail standards across the Estate and contribute to a happy and healthy working environment.
About you:
- The successful candidate must have passion for Fashion Retail and our company ethos.
- You will have ideally worked previously in Fashion Retail.
- Experience in managing and motivating a team of Sales Assistants.
- Be able to work independently, as well as part of a team.
- Strong verbal and written skills.
- Be able to work in a fast-paced environment.
- Efficient and highly organised with a customer focused attitude.
Diversity: We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Recruitment process: We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a face-to-face chat about the role, and to see if we’re a good fit for you. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
Store Supervisor Retail · Stratford Store employer: Merry Hill Group
Contact Detail:
Merry Hill Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor Retail · Stratford Store
✨Tip Number 1
Get to know the store! Before your interview, pop into the Stratford store and observe how things run. This will give you a feel for the team dynamics and customer interactions, plus you can mention specific observations during your chat.
✨Tip Number 2
Show your passion for fashion retail! When you’re chatting with us, let your enthusiasm shine through. Share your favourite trends or brands and how they inspire you to create a great shopping experience for customers.
✨Tip Number 3
Be ready to discuss your leadership style. We want to hear how you motivate and manage a team. Think of examples from your past experiences where you’ve successfully led a team or resolved conflicts.
✨Tip Number 4
Don’t forget to ask questions! We love it when candidates are curious about our culture and values. Prepare some thoughtful questions about team development and progression opportunities to show you’re serious about growing with us.
We think you need these skills to ace Store Supervisor Retail · Stratford Store
Some tips for your application 🫡
Show Your Passion for Fashion: Make sure to highlight your love for fashion retail in your application. We want to see that you’re not just looking for any job, but that you genuinely care about the industry and our company ethos.
Tailor Your Experience: When detailing your previous experience, focus on your management and team motivation skills. We’re looking for someone who can lead a team effectively, so share specific examples of how you've done this in the past.
Be Yourself: We value open and honest conversations, so let your personality shine through in your written application. Don’t be afraid to show us who you are and why you think you’d be a great fit for our team.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you quickly!
How to prepare for a job interview at Merry Hill Group
✨Know Your Fashion Retail Stuff
Make sure you brush up on the latest trends in fashion retail. Understand Footasylum's ethos and how it aligns with your passion for fashion. Being able to discuss current styles or popular brands can really show your enthusiasm and knowledge during the interview.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll be managing a team, so be ready to share examples of how you've motivated and managed staff in the past. Think of specific situations where you solved problems or improved team performance, as this will demonstrate your capability to lead effectively.
✨Prepare for Customer Scenarios
Since customer experience is key, prepare for questions about how you'd handle various customer service situations. Think about times when you went above and beyond for a customer or resolved a tricky issue. This will highlight your customer-focused attitude.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.