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For Companies At a Glance
- Tasks: Provide exceptional customer service and create a memorable shopping experience.
- Company: Join a vibrant team at Footasylum in White Rose Shopping Centre.
- Benefits: Flexible part-time hours with potential for extra shifts during December.
- Why this job: Be part of a fun, dynamic environment while showcasing trendy products.
- Qualifications: No prior experience needed; just bring your positive attitude and enthusiasm!
- Other info: Diversity is valued, and training will help you grow personally and professionally.
Overview
We are hiring for Seasonal Sales Assistants to join one of our exciting stores based in White Rose Shopping Centre, Leeds.
This is a temporary position working part-time hours. You will be contracted to 8 hours per week, with the scope for picking up additional hours during December.
The Role
Sales Assistants are the heartbeat of our business. They live and breathe our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street!
You’ll DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add-ons. As a Sales Assistant, you will be involved in creating a first-class shopping experience for our customer through your exceptional service, attitude and behaviours.
From day one you will receive in-depth training on our products, their specifications including fabric and weather durability, then the product care and best matched product companions, making you a well-rounded FOOTASYLUM Ambassador.
About you
Don’t worry too much about previous experience. We are looking for outgoing people with a friendly, outgoing, organised and can-do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark up enthusiastic conversations.
Responsibilities
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
- Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
Be the go-to for customer questions, resolve issues, and make sure our customers are genuinely cared for.
Diversity
We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Recruitment process
We don’t look at CVs – just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.
We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a group interview for the role, and to see if we’re a good fit for you.
Footasylum is an equal opportunities employer. Please let us know if there any reasonable adjustments that need to be made, prior to you attending an interview.
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.
You must bring along your Right to Work documentation to the interview in order for us to progress with your application!
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Seasonal Sales Assistant Retail · White Rose Store employer: Merry Hill Group
Contact Detail:
Merry Hill Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Assistant Retail · White Rose Store
✨Tip Number 1
Be yourself! When you walk into that interview, let your personality shine. We want to see your enthusiasm and passion for customer service, so don’t hold back on showing us how friendly and approachable you are.
✨Tip Number 2
Do your homework! Familiarise yourself with our products and the latest trends. This will not only impress us but also help you engage customers effectively during your interview.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on answering questions about customer service scenarios, as we’re keen to see how you’d handle real-life situations.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows us you’re serious about joining our team and ready to dive into the exciting world of retail with us.
We think you need these skills to ace Seasonal Sales Assistant Retail · White Rose Store
Some tips for your application 🫡
Show Your Passion: When answering our application questions, let your enthusiasm shine through! We want to see how much you love helping customers and showcasing products. Share any experiences that highlight your passion for retail and customer service.
Be Yourself: We’re looking for outgoing and friendly individuals, so don’t be afraid to let your personality come through in your answers. Authenticity is key, and we want to know the real you and why you’d be a great fit for our team!
Highlight Your Availability: Make sure to clearly state your availability in your application. Since this is a seasonal role, showing us when you can work will help us understand how you can fit into our busy December schedule.
Apply Through Our Website: Remember, the best way to apply is through our website! It’s super easy and ensures your application gets to the right place. Plus, it’s a great way to explore more about us and what we stand for!
How to prepare for a job interview at Merry Hill Group
✨Know the Products Inside Out
Before your interview, take some time to familiarise yourself with the products offered at the White Rose Store. Understanding the specifications, fabric types, and product care will not only impress the interviewers but also show your enthusiasm for becoming a Footasylum Ambassador.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone. This will demonstrate your ability to create that VIP shopping experience they’re looking for.
✨Be Approachable and Enthusiastic
During the interview, let your personality shine! Smile, maintain eye contact, and engage with the interviewers as if they were customers. Show them that you can spark up enthusiastic conversations and that you have a friendly, can-do attitude.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask during the interview. This could be about the team culture, training opportunities, or how they celebrate successes. It shows that you're genuinely interested in the role and eager to contribute to the team.