At a Glance
- Tasks: Create an amazing shopping experience and connect with customers through style and energy.
- Company: Join Footasylum, a vibrant brand that celebrates individuality and diversity.
- Benefits: Earn £8.00 – £12.71 per hour plus a 30% staff discount.
- Other info: Flexible shifts, structured training, and clear pathways for career growth.
- Why this job: Be the face of fashion, drive sales, and grow your career in a fun environment.
- Qualifications: Outgoing personality, love for sneakers, and a team player attitude.
The predicted salary is between 12.71 - 12.71 £ per hour.
Location: White City
Contract: 37.5 hours per week
Flexibility: Monday–Sunday (rotating shifts)
Pay: £8.00 – £12.71 per hour + 30% staff discount
As a Sales Assistant, you’re the vibe of our store. You don’t just sell products, you represent them. You know what’s trending, what’s next, and how to make every customer feel seen. We’re looking for people with real energy, big personality, and a love for showing up and showing out for our guests.
Your mission? Create a next‑level shopping experience. Be helpful, be bold, and always go the extra mile. We’re here to set the standard on the high street and you’re a huge part of that.
What You’ll Do
- Style the full fit: Ask smart questions, read the vibe, and build complete looks – kicks, layers, accessories, care kits.
- Know the product, know the culture: Learn every silhouette, the tech behind the performance, fabrics, weather durability, and care. You’ll be trained to be a FOOTASYLUM Brand Ambassador.
- Host the hype: Own launch days, exclusive drops, styling sessions, and in‑store activations. Lead the energy when it’s happening.
- Chase the win: Drive sales, hit KPIs, build baskets, and celebrate team wins. Progress > perfection.
- Keep it premium: Visuals on point. Stock locked in. The store always looking fresh, clean, and ready for the next fit check.
About You
- Outgoing, confident, and approachable – you love starting conversations and building connections.
- Obsessed with sneakers and streetwear and curious to learn more.
- Flexible for evenings and weekends and thrives in a fast‑paced, high‑energy environment.
- Team player with a growth mindset – open to feedback and eager to develop.
- Under 18: You will not be able to work past 10 pm.
What You’ll Get
- Pay transparency: £8.00 – £12.71 per hour.
- 30% staff discount across Footasylum & Sevenstore.
- Structured training in product expertise, styling, and demo labs.
- Clear career pathways from Sales Assistant to Supervisor.
- Wellbeing support and an inclusive culture where individuality is celebrated.
Diversity and Inclusion
We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Equal Opportunity
Footasylum is an equal opportunities employer. Please let us know if there are any reasonable adjustments that need to be made, prior to you attending an interview.
Sales Assistant employer: Merry Hill Group
At Footasylum, we pride ourselves on being an exceptional employer, offering a vibrant work culture in White City where individuality is celebrated and every team member has the opportunity to shine. With structured training programmes, clear career pathways, and a generous 30% staff discount, we empower our Sales Assistants to thrive in a fast-paced environment while fostering personal growth and development. Join us to be part of a dynamic team that values diversity and creates next-level shopping experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Merry Hill Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Merry Hill Group!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Merry Hill Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Merry Hill Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Merry Hill Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Merry Hill Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
