At a Glance
- Tasks: Engage customers, showcase products, and create a memorable shopping experience.
- Company: Join a vibrant retail team at Footasylum in Stockton-on-Tees.
- Benefits: Flexible hours, fun work environment, and comprehensive training provided.
- Other info: Diversity is valued, and we promote a supportive team culture.
- Why this job: Be the heartbeat of our store and make customers feel like VIPs!
- Qualifications: No prior experience needed; just bring your friendly attitude and enthusiasm.
The predicted salary is between 10 - 12 £ per hour.
We are hiring Part‑Time Sales Assistants to join one of our exciting stores based in Stockton. Please note: this is a part‑time job, working X hours per week. The ideal candidate will be flexible Monday - Sunday, but mainly working during our busiest days at the weekend. We don’t look at CVs – just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.
The Role: As a Sales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective as a Sales Assistant is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street! You’ll DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add‑ons. As a Sales Assistant, you will be involved in creating a first‑class shopping experience for our customer through your exceptional service, attitude and behaviours. From day one you will receive in‑depth training on our products, their specifications including fabric and weather durability, plus product care and best matched product companions, making you a well‑rounded FOOTASYLUM Sales Ambassador.
About you: Don’t worry too much about previous experience. We are looking for outgoing people with a friendly, outgoing, organised and can‑do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark up enthusiastic conversations.
Responsibilities:
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
- Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
- As a Sales Assistant working on our shop floor, you will be the go‑to for customer questions; resolving issues and making sure our customers are genuinely cared for.
Diversity: We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Recruitment process: We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a group interview for the role, and to see if we’re a good fit for you.
Equal Opportunities: Footasylum is an equal opportunities employer. Please let us know if there any reasonable adjustments that need to be made, prior to you attending an interview. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.
Applicant Requirements: You must bring along your Right to Work documentation to the interview in order for us to progress with your application!
Part-Time Sales Assistant Retail · Stockton-on-Tees Store employer: Merry Hill Group
At Footasylum, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and encouraged to grow. Our Stockton-on-Tees store provides a dynamic environment for Part-Time Sales Assistants, with comprehensive training and opportunities to develop product knowledge while delivering outstanding customer service. Join us to be part of a diverse team that celebrates individuality and fosters a supportive atmosphere, ensuring you feel inspired and empowered every day.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Sales Assistant Retail · Stockton-on-Tees Store
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Merry Hill Group, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Part-Time Sales Assistant Retail · Stockton-on-Tees Store
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Merry Hill Group that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Merry Hill Group will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Merry Hill Group and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Merry Hill Group
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Merry Hill Group, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Merry Hill Group!
