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For Companies At a Glance
- Tasks: Engage customers, provide product knowledge, and create a welcoming shopping experience.
- Company: Join Footasylum, a vibrant retail brand focused on delivering exceptional customer service.
- Benefits: Enjoy flexible hours, in-depth training, and a fun team environment.
- Why this job: Be part of a dynamic team that values diversity and personal growth while making customers smile.
- Qualifications: No prior experience needed; just bring your positive attitude and enthusiasm for customer service.
- Other info: Anonymous applications to promote fairness; group interviews to find the right fit.
We are hiring Part-Time Sales Assistants to join one of our exciting stores based in Sunderland.
Please note: this is a part-time job, working 8 hours per week. The ideal candidate will be flexible Monday – Sunday, but mainly working during our busiest days at the weekend.
We don’t look at CVs – just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.
The Role:
As a Sales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective as a Sales Assistant is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street!
You’ll DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add-ons. As a Sales Assistant, you will be involved in creating a first-class shopping experience for our customer through your exceptional service, attitude and behaviours.
From day one, you will receive in-depth training on our products, their specifications including fabric and weather durability, plus product care and best matched product companions, making you a well-rounded FOOTASYLUM Sales Ambassador.
About you:
Don’t worry too much about previous experience. We are looking for outgoing people with a friendly, approachable, organized and can-do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark enthusiastic conversations.
Responsibilities:
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
- Become an expert on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep our store sparkling clean and inviting, maintaining an organized and visually appealing store environment.
- Participate actively in training sessions to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, ensuring every purchase concludes a positive shopping experience.
As a Sales Assistant on the shop floor, you will be the go-to for customer questions, resolving issues, and ensuring our customers are genuinely cared for.
Diversity:
We recognize and value diversity to ensure we have a variety of perspectives when providing services to colleagues and customers. We believe this helps us deliver better service, which our customers will love. Diversity also means building happy teams full of people eager to learn and inspired by each other\’s experiences.
Recruitment process:
We review applications individually. If we feel you would be a good fit, we’ll invite you for a group interview to see if we’re a good match for you.
Footasylum is an equal opportunities employer. Please inform us of any reasonable adjustments needed prior to your interview.
We promote open and honest conversations in a friendly environment, giving you a chance to share why you feel this is the right opportunity for you.
Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some stores may have extended hours during the festive period.
Please bring your Right to Work documentation to the interview to proceed with your application!
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Part-Time Sales Assistant Retail · Sunderland Store employer: Merry Hill Group
Contact Detail:
Merry Hill Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Sales Assistant Retail · Sunderland Store
✨Tip Number 1
Show your enthusiasm for customer service during the group interview. Be prepared to share examples of how you've gone above and beyond for customers in the past, even if it's from a different context.
✨Tip Number 2
Familiarise yourself with the products sold at Footasylum. Knowing about their specifications and current trends will help you engage in meaningful conversations with customers and demonstrate your passion for the role.
✨Tip Number 3
Be flexible with your availability. Since the role requires working mainly on weekends, showing that you can accommodate this schedule will make you a more attractive candidate.
✨Tip Number 4
Practice your communication skills. Being outgoing and approachable is key for this role, so consider role-playing scenarios where you greet customers and assist them with their needs to build your confidence.
We think you need these skills to ace Part-Time Sales Assistant Retail · Sunderland Store
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Sales Assistant. Focus on their emphasis on customer service and the qualities they value, such as being friendly, approachable, and enthusiastic.
Answer Application Questions Thoughtfully: Since the company does not look at CVs, your answers to the application questions are crucial. Make sure to highlight your customer service skills and provide specific examples of how you've gone above and beyond for customers in the past.
Show Your Availability: Clearly indicate your availability in your application. The company is looking for flexibility, especially during weekends, so make sure to mention when you can work to align with their needs.
Express Your Passion: Convey your enthusiasm for the role and the products. Share why you want to work as a Sales Assistant and how you can contribute to creating a great shopping experience for customers.
How to prepare for a job interview at Merry Hill Group
✨Show Your Enthusiasm
As a Sales Assistant, your passion for customer service is key. Make sure to express your excitement about the role and how you can contribute to creating a fantastic shopping experience for customers.
✨Demonstrate Product Knowledge
Even though you’ll receive training, showing that you’ve done your homework on the products can set you apart. Familiarise yourself with the types of products the store offers and be ready to discuss how they meet customer needs.
✨Practice Your People Skills
Since the role involves engaging with customers, practice your conversational skills. Think of ways to start friendly conversations and ask open-ended questions to understand customer preferences better.
✨Be Ready for Group Dynamics
The interview process includes a group setting, so be prepared to collaborate with others. Show that you can work well in a team by being supportive and encouraging during group activities.
