At a Glance
- Tasks: Engage customers, showcase products, and deliver exceptional shopping experiences.
- Company: Footasylum, a vibrant retail brand in Liverpool One.
- Benefits: Flexible hours, in-depth training, and a fun team environment.
- Other info: Diversity is valued; we welcome all backgrounds to apply.
- Why this job: Join a dynamic team and make customers feel like VIPs every day.
- Qualifications: Outgoing personality, positive attitude, and a passion for retail.
The predicted salary is between 24960 - 28000 £ per year.
We are hiring Part‑Time Sales Assistants to join one of our exciting stores based in Footasylum Liverpool One Store. Please note: this is a part‑time job, working a minimum of 8 hours per week. The ideal candidate will be flexible Monday–Sunday, but mainly working during our busiest days at the weekend.
The Role
As a Sales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective is to help provide the best shopping experience for our guests, delivering a first‑class experience through exceptional service, attitude and behaviours. You will DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add‑ons. From day one you will receive in‑depth training on our products, their specifications including fabric and weather durability, product care and best‑matched product companions, making you a well‑rounded Footasylum Sales Ambassador.
About you
We are looking for outgoing people with a friendly, organised and can‑do attitude. You must be positive, approachable, confident in approaching customers and capable of sparking up enthusiastic conversations.
Responsibilities
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs by delivering outstanding service and leaving them with smiles.
- Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice.
- Team up with colleagues to hit store targets and keep the shop floor fun.
- Keep the store sparkling clean and inviting, maintaining an organised and visually appealing environment.
- Dive into training sessions with excitement, soaking up knowledge to grow personally and professionally.
- Stay up to date with current trends and product knowledge to assist customers effectively.
- Handle transactions with a smile and ensure every purchase completes the shopping experience.
As a Sales Assistant on the shop floor, you will be the go‑to for customer questions, resolve issues and ensure that customers are genuinely cared for.
Diversity
We recognise and value the importance of diversity to bring different perspectives and create a great service for our customers and teams. Diversity helps us build happy teams full of people who want to learn, inspire one another, and share experiences. Footasylum is an equal opportunities employer. Please let us know if there are any reasonable adjustments that need to be made prior to attending an interview.
Under 18 Working Restrictions
If you are under 18, you will not be able to work past 10 pm. Some stores have extended opening hours over the festive period.
Part-Time Sales Assistant Retail · Liverpool One Store employer: Merry Hill Group
Footasylum is an exceptional employer that fosters a vibrant and inclusive work culture, making it an ideal place for passionate individuals to thrive. As a Part-Time Sales Assistant at our Liverpool One Store, you will benefit from comprehensive training, opportunities for personal growth, and the chance to work in a dynamic environment where your contributions are valued. Join us to not only enhance your retail skills but also to be part of a team that celebrates diversity and prioritises outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Sales Assistant Retail · Liverpool One Store
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Merry Hill Group, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Part-Time Sales Assistant Retail · Liverpool One Store
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Merry Hill Group that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Merry Hill Group will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Merry Hill Group and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Merry Hill Group
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Merry Hill Group, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Merry Hill Group!
