At a Glance
- Tasks: Manage daily operations to boost sales and enhance customer experience.
- Company: Dynamic retail brand focused on collaboration and growth.
- Benefits: Full-time hours, training opportunities, and a supportive team environment.
- Other info: Diverse workplace that values different perspectives and encourages progression.
- Why this job: Join a vibrant team and make a real impact in retail.
- Qualifications: Analytical mindset and strong communication skills; retail experience is a plus.
The predicted salary is between 25000 - 30000 £ per year.
The Role
We are recruiting for a full time position working 37.5 hours per week on a permanent basis.
In this role you will contribute to the commercial success of the business by managing day-to-day responsibilities that support sales, margin and stock performance.
You will work collaboratively across merchandising, buying, stores and planning teams to help deliver an excellent customer experience across our stores and online channels.
You will
DEFY ORDINARY by bringing commercial insight, attention to detail and a customer-first mindset to your work.
Whether analysing performance, supporting promotional activity or liaising with suppliers and stores, you will play a key part in driving results and continuous improvement.
Key responsibilities
- Produce regular trading reports and summaries of key performance indicators (sales, margin, stock versus budget and prior year) for areas of responsibility.
- Provide weekly trading actions and recommendations to optimise department sales and margin.
- Maintain and forecast stock, intake and replenishment plans to ensure availability while controlling inventory risk.
- Respond to stores’ inventory and availability queries, acting as a key contact to support trading activity.
- Analyse promotional and markdown activity; ensure markdowns are applied in line with the markdown calendar and commercial plan.
- Support product selection, allocation and range decisions in collaboration with buying and merchandising teams.
- Build and maintain strong working relationships with internal stakeholders and external suppliers to support delivery of the commercial plan.
- Identify opportunities for process improvements and share best practice to enhance performance across the business.
- Ensure compliance with quality, ethical and trading standards in all aspects of the role.
About you
You are commercially minded, analytical and organised with the ability to work effectively with data and multiple stakeholders.
You communicate clearly, negotiate confidently where required and make considered decisions in a fast-paced retail environment.
Experience in retail merchandising, buying or commercial planning is desirable, but we also welcome applicants who can demonstrate ambition, a proactive approach and a collaborative attitude.
Teams and development
You will join a supportive merchandise and commercial community where collaboration, development and progression are encouraged.
The role offers opportunities to work across departments and channels, gaining exposure to merchandising, buying, stores and distribution.
We invest in training and mentoring to help you grow and take on greater responsibility.
Diversity
We recognise and value the importance of diversity to ensure a wide range of perspectives when serving colleagues and customers.
We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace.
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Full Time 37.5 Hours Retail · Liverpool One Store employer: Merry Hill Group
Merry Hill Group in Blackburn is an excellent employer that fosters a vibrant and inclusive work culture, perfect for those passionate about streetwear. With flexible hours, valuable training opportunities, and a generous 30% staff discount, employees can thrive both personally and professionally while enjoying a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Full Time 37.5 Hours Retail · Liverpool One Store
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Merry Hill Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Merry Hill Group!
We think you need these skills to ace Full Time 37.5 Hours Retail · Liverpool One Store
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Merry Hill Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Merry Hill Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Merry Hill Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Merry Hill Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
