At a Glance
- Tasks: Deliver exceptional customer service and create a welcoming shopping experience.
- Company: Join a vibrant team at Footasylum in Fosse Park, Leicester.
- Benefits: Flexible hours, training opportunities, and a fun work environment.
- Other info: Diverse team culture with great career growth potential.
- Why this job: Be the heartbeat of our store and make customers feel like VIPs!
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 10 - 12 £ per hour.
We are hiring Part-Time Sales Assistants to join one of our exciting stores based in Fosse Park, Leicester. Please note: this is a part-time role, working 8 hours per week. The ideal candidate will be flexible Monday - Sunday, but mainly working during our busiest days at the weekend.
We don’t look at CVs - just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.
The Role: As a Sales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse range and going above and beyond for all customers. Your number one objective as a Sales Assistant is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street!
You’ll DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add-ons. As a Sales Assistant, you will help create a first-class shopping experience through your exceptional service, attitude and behaviours. From day one you will receive in-depth training on our products, their specifications including fabric and weather durability, plus product care and recommended product companions, making you a well-rounded FOOTASYLUM Sales Ambassador.
About you: Don’t worry too much about previous experience. We are looking for friendly, organised people with a positive, can-do attitude. You will be approachable and confident in starting conversations with customers to spark enthusiastic discussions about their needs.
Responsibilities:
- Greet and welcome customers with a friendly and positive attitude.
- Make customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of the store.
- Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Work with colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep the store clean and inviting, maintaining an organised and visually appealing environment.
- Engage in training sessions with enthusiasm, soaking up knowledge to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, ensuring every purchase is the perfect end to a shopping experience.
- As a Sales Assistant on the shop floor, you will be the go-to person for customer questions; resolving issues and making sure customers are genuinely cared for.
Diversity: We recognise and value the importance of diversity to ensure we have a wide range of perspectives when providing services to colleagues and customers. This helps us build great service that customers will love and creates happy teams full of people who want to learn and be inspired by each other’s experiences.
Recruitment process: We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a group interview to meet the team and see if we’re a good fit for you. Footasylum is an equal opportunities employer. Please let us know if there are any reasonable adjustments that need to be made prior to attending an interview.
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the right opportunity for you.
Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period. You must bring your Right to Work documentation to the interview in order for us to progress with your application.
Part-Time Sales Assistant in Leicester employer: Merry Hill Group
At Footasylum, we pride ourselves on being an exceptional employer that values diversity and fosters a vibrant work culture. As a Part-Time Sales Assistant in our Fosse Park store, you'll enjoy comprehensive training, opportunities for personal growth, and the chance to be part of a passionate team dedicated to delivering outstanding customer service. With flexible hours and a supportive environment, we ensure that every employee feels valued and inspired to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Sales Assistant in Leicester
✨Tip Number 1
Be yourself! When you get to the interview stage, let your personality shine through. They want to see that spark in you, so don’t hold back on showing your enthusiasm for customer service.
✨Tip Number 2
Do your homework! Familiarise yourself with the products and the brand before the interview. This will help you engage in meaningful conversations and show that you’re genuinely interested in being a part of the team.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help you feel more comfortable and confident when it’s time to chat with the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be able to answer those all-important questions about your customer service experience directly.
We think you need these skills to ace Part-Time Sales Assistant in Leicester
Some tips for your application 🫡
Show Your Customer Service Spark:Since we don’t look at CVs, make sure your answers to the application questions really shine! Highlight any experiences where you’ve gone above and beyond for customers, even if it’s just a friendly chat.
Be Yourself:We want to know the real you! Don’t be afraid to let your personality come through in your written responses. Show us your positive attitude and enthusiasm for delivering great service.
Flexibility is Key:Mention your availability clearly in your application. We’re looking for team members who can work flexibly, especially during our busy weekends, so let us know when you can jump in!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your answers and get to know you better. Plus, it keeps everything nice and organised on our end!
How to prepare for a job interview at Merry Hill Group
✨Know the Products Inside Out
Before your interview, take some time to familiarise yourself with the products the store offers. Understanding the specifications, fabric types, and product care will not only impress the interviewers but also show your genuine interest in becoming a Sales Assistant.
✨Showcase Your Customer Service Skills
Since the role revolves around customer service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to create a fantastic shopping experience.
✨Emphasise Your Team Spirit
The job requires working closely with colleagues to achieve store targets. Highlight any previous teamwork experiences and how you contributed to a positive team environment. This will show that you’re not just a great individual contributor but also a team player.
✨Be Enthusiastic and Approachable
Your attitude can make a huge difference! During the interview, let your personality shine through. Smile, maintain eye contact, and engage with the interviewers as if they were customers. This will reflect the friendly and positive vibe they’re looking for in a Sales Assistant.
