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- Tasks: Be the heartbeat of our new store, delivering exceptional customer service and showcasing our products.
- Company: Join Footasylum, a vibrant retail brand focused on diversity and teamwork.
- Benefits: Full-time hours, in-depth training, and a fun, dynamic work environment.
- Why this job: Make customers feel like VIPs while gaining valuable retail experience.
- Qualifications: No prior experience needed, just a friendly attitude and willingness to learn.
- Other info: Group interviews promote inclusivity and eliminate bias in hiring.
The predicted salary is between 24000 - 36000 £ per year.
We are hiring Full-Time Sales Assistants to join one of our exciting stores based in Wigan.
Please note: this is a full-time job, working 37.5 hours per week. The ideal candidate will be fully flexible Monday – Sunday.
The Role:
As a Sales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective as a Sales Assistant is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street!
You’ll DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add‑ons. As a Sales Assistant, you will be involved in creating a first‑class shopping experience for our customers through your exceptional service, attitude and behaviours.
From day one you will receive in‑depth training on our products, their specifications including fabric and weather durability, plus product care and best matched product companions, making you a well‑rounded FOOTASYLUM Sales Ambassador.
About you:
Don’t worry too much about previous experience. We are looking for outgoing people with a friendly, outgoing, organised and can‑do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark up enthusiastic conversations.
Responsibilities:
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
- Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
As a Sales Assistant working on our shop floor, you will be the go‑to for customer questions; resolving issues and making sure our customers are genuinely cared for.
Diversity:
We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Recruitment process:
We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a group interview for the role, and to see if we’re a good fit for you.
Footasylum is an equal opportunities employer. Please let us know if there any reasonable adjustments that need to be made, prior to you attending an interview.
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.
We don’t look at CVs – just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.
You must bring along your Right to Work documentation to the interview in order to progress with your application!
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Full-Time Sales Assistant Retail · Wigan Store employer: Merry Hill Group
Contact Detail:
Merry Hill Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Assistant Retail · Wigan Store
✨Tip Number 1
Get to know the company and its products before your interview. Dive into their website, social media, and any recent news. This will help you show genuine enthusiasm and knowledge during your chat with them.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer interactions. Being able to share these examples will make you stand out as a candidate who truly understands the role.
✨Tip Number 3
Be yourself! The team is looking for outgoing and friendly individuals, so let your personality shine through. Don’t be afraid to show your passion for delivering great service and making customers feel special.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team right from the start. Remember, they value your answers over a CV!
We think you need these skills to ace Full-Time Sales Assistant Retail · Wigan Store
Some tips for your application 🫡
Show Your Passion for Customer Service: When answering our application questions, let your enthusiasm for customer service shine through! We want to see that spark in you, so share any experiences where you've gone above and beyond for customers.
Be Yourself: We’re all about authenticity here at StudySmarter. Don’t be afraid to let your personality come through in your answers. We want to know the real you and how you can contribute to our team!
Highlight Your Flexibility: Since we’re looking for fully flexible candidates, make sure to mention your availability clearly. This helps us understand how you fit into our schedule and ensures we can work together smoothly.
Apply Through Our Website: Remember, the best way to apply is through our website! It’s straightforward and ensures your application gets to the right place. Plus, it’s a great way to kick off your journey with us!
How to prepare for a job interview at Merry Hill Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, even if it's from previous roles or experiences.
✨Know the Products Inside Out
Familiarise yourself with the types of products the store offers. Research their specifications, benefits, and any current trends. This will help you answer questions confidently and show that you're ready to become a knowledgeable Sales Assistant.
✨Be Approachable and Friendly
Since the role requires you to engage with customers, practice being warm and approachable. During the interview, maintain eye contact, smile, and use open body language to convey your friendly nature.
✨Prepare for Group Dynamics
As the interview process includes group settings, think about how you can contribute positively to team discussions. Be ready to collaborate with others, share ideas, and demonstrate your ability to work well in a team environment.