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For Companies At a Glance
- Tasks: Engage customers, provide product knowledge, and create a memorable shopping experience.
- Company: Join Footasylum, a vibrant retail brand focused on delivering exceptional customer service.
- Benefits: Enjoy flexible hours, in-depth training, and a fun team environment.
- Why this job: Be part of a diverse team that values your unique perspective and encourages personal growth.
- Qualifications: No prior experience needed; just bring your positive attitude and enthusiasm!
- Other info: Applications are anonymous until the interview stage to promote fairness.
The predicted salary is between 28800 - 43200 £ per year.
We are hiring Full-Time Sales Assistantsto join one of our exciting stores based in Nottingham.
Please note: this is a full-time job, working 37.5 hours per week. The ideal candidate will be fully flexible Monday – Sunday.
We don’t look at CVs – just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.
The Role:
As aSales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers.Your number one objective as a Sales Assistantis to help provide the best shopping experience for our guests. We want to offer the best experience on the high street!
You’ll DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add-ons. As a Sales Assistant, you will be involved in creating a first-class shopping experience for our customer through your exceptional service, attitude and behaviours.
From day one you will receive in-depth training on our products, their specifications including fabric and weather durability, plus product care and best matched product companions, making you a well-rounded FOOTASYLUM Sales Ambassador.
About you:
Don’t worry too much about previous experience. We are looking for outgoing people with a friendly, outgoing, organised and can-do attitude. You will be positive and approachable. You must not be shy and will be able toapproach customers with ease to spark up enthusiastic conversations.
Responsibilities:
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
- Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
As a Sales Assistant working on our shop floor, you will be the go-to for customer questions; resolving issues and making sure our customers are genuinely cared for.
Diversity:
We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Recruitment process:
We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a group interview for the role, and to see if we’re a good fit for you.
Footasylum is an equal opportunities employer. Please let us know if there any reasonable adjustments that need to be made, prior to you attending an interview.
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.
We don’t look at CVs – just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview!All applications are anonymous until the interview stage to help eliminate unconscious bias.
You must bring along your Right to Work documentation to the interview in order for usto progress with your application!
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Full-Time Sales Assistant Retail · Nottingham Store employer: Merry Hill Group
Contact Detail:
Merry Hill Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Assistant Retail · Nottingham Store
✨Tip Number 1
Show your enthusiasm for customer service during the application process. Think about specific examples where you've gone above and beyond to help someone, as this will resonate with the values of the role.
✨Tip Number 2
Familiarise yourself with the products offered by Footasylum. Being knowledgeable about their range will not only help you answer questions effectively but also demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss how you can contribute to a positive team environment. Since teamwork is essential in this role, think of ways you can support your colleagues and enhance the overall shopping experience.
✨Tip Number 4
Be ready to showcase your personality! The ideal candidate is outgoing and approachable, so let your friendly nature shine through in your answers to the application questions.
We think you need these skills to ace Full-Time Sales Assistant Retail · Nottingham Store
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Sales Assistant. Focus on their emphasis on customer service and the qualities they value, such as being friendly, outgoing, and organised.
Answer Application Questions Thoughtfully: Since the company does not look at CVs, your answers to the application questions are crucial. Make sure to highlight your customer service experience, even if it's informal, and demonstrate your enthusiasm for providing excellent service.
Showcase Your Personality: The company is looking for candidates with a positive and approachable attitude. Use your application to convey your personality and passion for retail. Share examples of how you've engaged with customers or created a positive shopping experience.
Prepare for Group Interview: If selected, you'll be invited to a group interview. Think about how you can contribute to team dynamics and showcase your ability to work collaboratively. Be ready to discuss your thoughts on customer service and how you can help create a great shopping experience.
How to prepare for a job interview at Merry Hill Group
✨Show Your Passion for Customer Service
Since the role focuses heavily on customer interaction, be prepared to share examples of how you've provided excellent service in the past. Highlight your enthusiasm for helping customers and making their shopping experience memorable.
✨Demonstrate Product Knowledge
Even though you will receive training, showing a keen interest in the products beforehand can set you apart. Research the types of products the store offers and be ready to discuss how you would help customers choose the right items.
✨Be Approachable and Friendly
The ideal candidate is described as outgoing and positive. During the interview, maintain a friendly demeanour, smile, and engage with the interviewers as if they were customers. This will showcase your ability to connect with people.
✨Prepare for Group Interview Dynamics
As the recruitment process includes a group interview, practice working collaboratively with others. Be ready to contribute to discussions, support your peers, and demonstrate teamwork, as this is crucial for the Sales Assistant role.
