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For Companies At a Glance
- Tasks: Engage customers, provide product knowledge, and create a fantastic shopping experience.
- Company: Join Footasylum, a vibrant retail brand focused on delivering exceptional customer service.
- Benefits: Enjoy flexible hours, in-depth training, and a fun team environment.
- Why this job: Be part of a diverse team that values your unique perspective and encourages personal growth.
- Qualifications: No prior experience needed; just bring your positive attitude and enthusiasm!
- Other info: Applications are anonymous until the interview stage to promote fairness.
The predicted salary is between 24000 - 36000 £ per year.
We are hiring Full-Time Sales Assistantsto join one of our exciting stores based in Coventry.
Please note: this is a full-time job, working 37.5 hours per week. The ideal candidate will be fully flexible Monday – Sunday.
We don’t look at CVs – just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.
The Role:
As aSales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers.Your number one objective as a Sales Assistantis to help provide the best shopping experience for our guests. We want to offer the best experience on the high street!
You’ll DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add-ons. As a Sales Assistant, you will be involved in creating a first-class shopping experience for our customer through your exceptional service, attitude and behaviours.
From day one you will receive in-depth training on our products, their specifications including fabric and weather durability, plus product care and best matched product companions, making you a well-rounded FOOTASYLUM Sales Ambassador.
About you:
Don’t worry too much about previous experience. We are looking for outgoing people with a friendly, outgoing, organised and can-do attitude. You will be positive and approachable. You must not be shy and will be able toapproach customers with ease to spark up enthusiastic conversations.
Responsibilities:
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
- Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
As a Sales Assistant working on our shop floor, you will be the go-to for customer questions; resolving issues and making sure our customers are genuinely cared for.
Diversity:
We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Recruitment process:
We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a group interview for the role, and to see if we’re a good fit for you.
Footasylum is an equal opportunities employer. Please let us know if there any reasonable adjustments that need to be made, prior to you attending an interview.
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.
We don’t look at CVs – just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview!All applications are anonymous until the interview stage to help eliminate unconscious bias.
You must bring along your Right to Work documentation to the interview in order for usto progress with your application!
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Full-Time Sales Assistant Retail · Coventry Store employer: Merry Hill Group
Contact Detail:
Merry Hill Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Assistant Retail · Coventry Store
✨Tip Number 1
Show your enthusiasm for customer service during the application process. Think about specific examples where you've gone above and beyond to help someone, as this will resonate with the hiring team who values great service.
✨Tip Number 2
Familiarise yourself with the products offered in the store. Being knowledgeable about the items will not only help you answer questions but also demonstrate your genuine interest in becoming a Sales Assistant.
✨Tip Number 3
Prepare to discuss your flexibility and availability. Since the role requires full-time commitment across various days, being clear about your schedule can set you apart from other candidates.
✨Tip Number 4
Practice your communication skills. As a Sales Assistant, you'll need to engage customers easily, so think of ways to start conversations and make customers feel welcome and valued.
We think you need these skills to ace Full-Time Sales Assistant Retail · Coventry Store
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Sales Assistant. Focus on their emphasis on customer service and enthusiasm for products.
Answer Application Questions Thoughtfully: Since the company does not look at CVs, your answers to the application questions are crucial. Highlight your customer service experience and showcase your passion for helping others.
Show Your Personality: The company values outgoing and friendly individuals. Use your application to convey your personality and approachability, as these traits are essential for the role.
Prepare for the Group Interview: If selected, you'll be invited to a group interview. Think about how you can demonstrate teamwork and collaboration during this process, as these qualities are important to the company.
How to prepare for a job interview at Merry Hill Group
✨Show Your Passion for Customer Service
During the interview, express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond for customers in the past, even if it's from previous roles or personal experiences.
✨Demonstrate Product Knowledge
Familiarise yourself with the types of products the store offers. Even though you will receive training, showing that you have done your homework on their products can impress the interviewers and demonstrate your commitment to becoming a Sales Assistant.
✨Be Approachable and Friendly
Since the role requires you to engage with customers, practice being warm and approachable. During the interview, maintain a positive attitude, smile, and be open to conversation to reflect the qualities they are looking for in a Sales Assistant.
✨Prepare for Group Interview Dynamics
As the recruitment process includes a group interview, be ready to collaborate with others. Show your ability to work as part of a team by listening actively, contributing positively, and supporting your peers during discussions.