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- Tasks: Deliver exceptional customer service and create a vibrant shopping experience.
- Company: Join the dynamic Footasylum team in Dundee.
- Benefits: Flexible hours, training opportunities, and a fun work environment.
- Other info: Diverse team culture with opportunities for personal growth.
- Why this job: Be the heartbeat of our store and make customers feel like VIPs.
- Qualifications: No experience needed, just a friendly attitude and enthusiasm.
The predicted salary is between 10 - 12 £ per hour.
We are hiring Part‑Time Sales Assistants to join one of our exciting stores based in Footasylum Dundee. Please note: this is a part‑time job, working X hours per week. The ideal candidate will be flexible Monday‑Sunday, but mainly working during our busiest days at the weekend. We don’t look at CVs – just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.
The Role
As a Sales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective as a Sales Assistant is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street! As a Sales Assistant, you will be involved in creating a first‑class shopping experience for our customers through your exceptional service, attitude and behaviours. DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add‑ons. From day one you will receive in‑depth training on our products, their specifications including fabric and weather durability, plus product care and best matched product companions, making you a well‑rounded FOOTASYLUM Sales Ambassador.
About You
Don’t worry too much about previous experience. We are looking for outgoing people with a friendly, outgoing, organised and can‑do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark up enthusiastic conversations.
Responsibilities
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
- Become a Pro on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
- As a Sales Assistant working on our shop floor, you will be the go‑to for customer questions; resolving issues and making sure our customers are genuinely cared for.
Diversity
We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Recruitment Process
We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a group interview for the role, and to see if we’re a good fit for you.
Equal Opportunities
Footasylum is an equal opportunities employer. Please let us know if there any reasonable adjustments that need to be made, prior to you attending an interview.
Open Conversation
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
Under 18 Working Restrictions
If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.
Right to Work Documentation
You must bring along your Right to Work documentation to the interview in order for us to progress with your application!
Part-Time Sales Assistant Retail · Dundee Store employer: Merry Hill Group
Contact Detail:
Merry Hill Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Sales Assistant Retail · Dundee Store
✨Tip Number 1
Be yourself! When you get to the interview stage, let your personality shine through. Show us your enthusiasm for customer service and how you can make our customers feel like VIPs.
✨Tip Number 2
Do your homework on Footasylum! Familiarise yourself with our products and current trends. This will help you answer questions confidently and show that you're genuinely interested in being part of our team.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on showcasing your friendly attitude and ability to engage with customers. Remember, we want to see that spark in you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it’s super easy and straightforward. We can’t wait to see your answers to our application questions!
We think you need these skills to ace Part-Time Sales Assistant Retail · Dundee Store
Some tips for your application 🫡
Show Your Spark: When answering our application questions, let your personality shine through! We want to see that enthusiasm for customer service and your passion for helping others. Remember, it’s all about that initial spark!
Be Yourself: Don’t stress too much about previous experience. Just be genuine and let us know why you’re excited about this role. We’re looking for friendly, outgoing people who can connect with customers easily.
Highlight Your Availability: Make sure to mention your flexibility in working hours, especially during weekends. We love team members who can jump in when we need them the most, so let us know when you’re available!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at Merry Hill Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, even if it's from a different context. This will show that you understand the importance of creating a memorable shopping experience.
✨Know the Products Inside Out
Familiarise yourself with Footasylum's products before the interview. Research their specifications, styles, and any current trends. Being able to discuss products confidently will demonstrate your commitment to becoming a knowledgeable Sales Assistant and will impress the interviewers.
✨Be Approachable and Friendly
During the interview, showcase your outgoing personality. Practice being warm and engaging, as this is key to making customers feel like VIPs. Remember, they’re looking for someone who can easily spark up conversations, so let your friendly nature shine through!
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company culture. This shows that you're genuinely interested in the position and want to understand how you can contribute to the team. It also gives you a chance to assess if Footasylum is the right fit for you.