At a Glance
- Tasks: Assist in planning and delivering exciting CRM and email marketing campaigns.
- Company: Join SEVENSTORE, a vibrant fashion hub connecting communities through creativity.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Other info: Work in a diverse team that values creativity and unique perspectives.
- Why this job: Be part of a team that drives innovation in the fashion industry.
- Qualifications: Passion for fashion and experience in CRM or marketing is a plus.
The predicted salary is between 28800 - 43200 € per year.
About SEVENSTORE: SEVENSTORE connects people through fashion, community, and collaboration. With a globally curated assortment of designers and brands, SEVENSTORE offers a unique collection of clothing, footwear and accessories from luxury fashion houses, archetypal contemporaries, and collaborative behemoths to the forefront of fashion, with the aim of bringing retail, creativity, and distinctive storytelling into one destination. Inspired by globally recognised fashion houses next to emerging talents, SEVENSTORE sets out to merge together local and global communities. With consumer-focused space set out to share experiences through fashion, music, culture, and art.
The Role: This role plays an integral part within the team working closely with the CRM Manager cutting across all aspects of CRM in supporting the wider Communication and Ecommerce strategy, whilst maintaining the SEVENSTORE brand.
Responsibilities:
- Assist in the planning and delivering of CRM and email marketing campaigns including coordination of communication planner.
- Assist in the planning and development of push notifications.
- Supporting the CRM Manager with database management including database cleanliness.
- Working closely with the CRM Manager with the development of data segmentation strategies.
- Manage the building, scheduling, testing and optimisation of email campaigns.
- Assist in the delivery of weekly and monthly campaign performance reports.
- Establish email performance benchmarks, summarise key insights, and recommend actions to improve email performance.
- Create a testing plan to improve customer engagement and produce a log of what works and what doesn’t.
- Manage all automated communications by maintaining and reporting on current campaigns and continuously looking for areas to enhance.
- Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.
- Work with the CRM Assistant to ensure all day-to-day communications are delivered on time and to a high standard.
- Working closely with the CRM Manager on technical integrations and wider development projects.
- Embrace the value of “Defying Ordinary” by driving continued and relentless improvement and innovation within the CRM department.
The Team: From Buying, Merchandise, Creative, Ecommerce and Marketing, the inclusive nature of SEVENSTORE will allow you stay in communication with the wider team, while the focal point being within your department.
Diversity: We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are iterating concepts for SEVENSTORE.COM. Diversity for us is about building happy teams full of people that want to learn and be inspired by each other and our different experiences and backgrounds.
Recruitment Process: We review applications on an individual basis, and if we feel you would be a good fit, one of our Talent team will reach out for an informal chat about the role and to see if we’re a good fit for you. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity for you. Please note, this is not a remote role and our expectation is that you will be able to attend our Studio or Head Office in a hybrid way, in Greater Manchester.
CRM Executive SEVENSTORE.COM · Head Office employer: Merry Hill Group
SEVENSTORE is an exceptional employer that fosters a vibrant work culture where creativity and collaboration thrive. Located in Greater Manchester, we offer our employees unique opportunities for growth within the fashion industry, alongside a commitment to diversity and inclusion. With a focus on innovation and continuous improvement, SEVENSTORE empowers its team members to contribute meaningfully to our mission of connecting communities through fashion.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive SEVENSTORE.COM · Head Office
✨Tip Number 1
Get to know SEVENSTORE inside out! Familiarise yourself with their ethos, products, and culture. This will not only help you in interviews but also show your genuine interest in the brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events where SEVENSTORE is involved. Building relationships can give you insider info and potentially a foot in the door.
✨Tip Number 3
Prepare for your chat with the Talent team by thinking about how your skills align with the role. Be ready to share examples of your past experiences that demonstrate your fit for the CRM Executive position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the SEVENSTORE family.
We think you need these skills to ace CRM Executive SEVENSTORE.COM · Head Office
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! We want to see how you connect with our ethos and culture at SEVENSTORE. Share your thoughts on what makes fashion exciting for you and how you can contribute to our unique storytelling.
Tailor Your Application:Make sure to customise your application for the CRM Executive role. Highlight your relevant experience in CRM and email marketing, and don’t forget to mention any specific tools or strategies you've used. We appreciate a personal touch that shows you’ve done your homework!
Be Data-Driven:Since this role involves a lot of data management and performance reporting, include examples of how you've used data to drive decisions in past roles. We love candidates who can demonstrate their analytical skills and how they’ve improved engagement through data insights.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen on joining the SEVENSTORE team!
How to prepare for a job interview at Merry Hill Group
✨Know Your Fashion
Make sure you’re well-versed in the latest trends and key players in the fashion industry. SEVENSTORE is all about connecting people through fashion, so showing your passion and knowledge about both luxury brands and emerging talents will definitely impress.
✨Understand CRM Fundamentals
Brush up on your CRM strategies and email marketing basics. Be ready to discuss how you would approach database management and segmentation strategies, as these are crucial for the role. Having specific examples of past experiences can really set you apart.
✨Show Your Collaborative Spirit
Since this role involves working closely with various departments, be prepared to talk about your teamwork skills. Share examples of how you’ve successfully collaborated in the past, especially in creative environments, to demonstrate that you can thrive in SEVENSTORE's inclusive culture.
✨Bring Ideas to the Table
SEVENSTORE values innovation, so don’t hesitate to share your ideas on improving customer engagement or enhancing email campaigns. Think about what has worked for you in previous roles and be ready to discuss how you can apply those insights to drive the CRM strategy forward.
