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- Tasks: Join our team as a CRM Executive, supporting email campaigns and database management.
- Company: SEVENSTORE blends fashion, community, and creativity, offering unique designer collections.
- Benefits: Enjoy a hybrid working model and collaborate with diverse teams in a vibrant environment.
- Why this job: Be part of a forward-thinking brand that values innovation and creative collaboration.
- Qualifications: No specific experience required; just bring your passion for fashion and communication skills.
- Other info: This role is based in Greater Manchester, fostering a dynamic and inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
About SEVENSTORE:
SEVENSTORE connects people through fashion, community, and collaboration.
With a globally curated assortment of designers and brands, SEVENSTORE offers a unique collection of clothing, footwear, and accessories from luxury fashion houses, emerging talents, and collaborative collections, aiming to blend retail, creativity, and storytelling into one destination.
Inspired by renowned fashion houses and emerging talents, SEVENSTORE seeks to merge local and global communities through shared experiences in fashion, music, culture, and art.
We are committed to driving the future of fashion and creating opportunities for creative minds. We are looking for talented individuals who understand the ethos, products, and culture of SEVENSTORE.
The Role:
This role is an integral part of the team, working closely with the CRM Manager across all aspects of CRM to support the wider communication and ecommerce strategy while maintaining the SEVENSTORE brand.
Responsibilities:
- Assist in planning and delivering CRM and email marketing campaigns, including coordinating the communication planner.
- Assist in planning and developing push notifications.
- Support the CRM Manager with database management, including database cleanliness.
- Collaborate with the CRM Manager on data segmentation strategies.
- Manage the building, scheduling, testing, and optimization of email campaigns.
- Assist in delivering weekly and monthly campaign performance reports.
- Establish email performance benchmarks, summarize insights, and recommend improvements.
- Create testing plans to enhance customer engagement and log successful strategies.
- Manage automated communications, maintaining current campaigns and seeking areas for enhancement.
- Coordinate with other departments to ensure CRM strategies align with business needs.
- Work with the CRM Assistant to ensure timely and high-standard communications.
- Collaborate with the CRM Manager on technical integrations and development projects.
- Drive continuous improvement and innovation within the CRM department, embodying the value of \”Defying Ordinary\”.
The Team:
From Buying, Merchandise, Creative, Ecommerce, to Marketing, the inclusive environment at SEVENSTORE encourages communication across departments, with a focus within your own team.
Diversity:
We value diversity as it brings different perspectives to our concepts and initiatives. Our aim is to build happy, learning, and inspired teams from varied backgrounds.
Recruitment Process:
We review applications individually. If you are a good fit, our Talent team will contact you for an informal chat to discuss the role and your fit for it.
We promote open, honest, and collaborative conversations, providing an opportunity to learn more about us and for us to learn about you.
Please note, this is not a remote role. The position requires attendance at our Studio or Head Office in Greater Manchester in a hybrid working model.
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CRM Executive employer: Merry Hill Group
Contact Detail:
Merry Hill Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive
✨Tip Number 1
Familiarise yourself with SEVENSTORE's brand ethos and product offerings. Understanding their unique blend of luxury fashion and community engagement will help you demonstrate your alignment with their values during conversations.
✨Tip Number 2
Showcase your knowledge of CRM tools and email marketing strategies. Be prepared to discuss specific campaigns you've worked on, focusing on how you measured success and optimised performance.
✨Tip Number 3
Network with current or former employees of SEVENSTORE if possible. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the CRM Executive role.
✨Tip Number 4
Prepare thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you assess if SEVENSTORE is the right fit for you.
We think you need these skills to ace CRM Executive
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to immerse yourself in SEVENSTORE's ethos and culture. Familiarise yourself with their product offerings and community initiatives. This will help you tailor your application to reflect your understanding of their brand.
Tailor Your CV: Make sure your CV highlights relevant experience in CRM, email marketing, and data management. Use specific examples that demonstrate your skills in these areas, particularly any experience with campaign performance analysis or database management.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for fashion and community engagement. Mention how your values align with SEVENSTORE's mission and how you can contribute to their CRM strategies.
Showcase Your Analytical Skills: Since the role involves data segmentation and performance reporting, be sure to include any relevant analytical skills or tools you are familiar with. Highlight any past experiences where you successfully improved campaign performance through data-driven decisions.
How to prepare for a job interview at Merry Hill Group
✨Understand SEVENSTORE's Ethos
Before your interview, take some time to research SEVENSTORE's brand values and culture. Familiarise yourself with their unique approach to fashion and community, as this will help you demonstrate your alignment with their ethos during the conversation.
✨Showcase Your CRM Knowledge
Be prepared to discuss your experience with CRM systems and email marketing campaigns. Highlight specific examples of how you've successfully managed campaigns or improved database cleanliness, as this will show your practical understanding of the role.
✨Prepare for Collaborative Questions
Since the role involves working closely with various departments, expect questions about teamwork and collaboration. Think of examples where you've worked cross-functionally and how you contributed to achieving common goals.
✨Demonstrate a Growth Mindset
SEVENSTORE values innovation and continuous improvement. Be ready to discuss how you've driven improvements in past roles, and share ideas on how you could enhance their CRM strategies. This will show that you're proactive and eager to contribute to their success.
