Technical Project Manager in Castleton

Footasylum is a leading UK-based retailer specialising in streetwear and sportswear, committed to delivering innovative and trend-setting products to our customers, with a strong focus on digital transformation and data-driven decision-making. We are looking for a Technical Project Manager to join our Digital Change team. This role will manage change from initiation through to handover into BAU, supporting the business to implement projects that impact people, processes and systems.

You will play a key part in coordinating digital projects, bringing together technical and non-technical teams, and helping us deliver change safely and effectively across the business.

The PMO function is part of the IT team and works closely with the Digital Tech team and wider business areas to coordinate and manage digital projects from start to finish. The team focuses on the full project lifecycle, understanding the project journey and the business functions and systems impacted, so that all relevant areas are included throughout delivery. Acting as the voice of the project, the PMO team manages progress reporting, risk monitoring and decision tracking to help ensure projects are delivered on time and to scope. Strong communication is central to the team, making sure stakeholders are informed at the right level and at the right time, with clear and transparent updates across the business.

We are looking for someone who embodies the Footasylum values - Community, Collaborate & Challenge. You will be an expert in UK culture and a brand fanatic. You will be experienced in managing projects from initiation through to delivery, with the ability to create clear plans, manage documentation and drive progress through to completion. You will be confident working with internal stakeholders and third parties, bringing together technical and non-technical conversations and communicating clearly with all levels of the business. You will have a strong understanding of business change, including how projects impact people, processes and ways of working, and you will be comfortable supporting governance, communication planning and continuous improvement across the PMO function.

• A collaborative approach and the ability to build strong working relationships across technical teams, business stakeholders and external partners.
• A proactive mindset, with the confidence to identify risks, resolve issues where possible and escalate appropriately when needed.
• A focus on delivering value for the business and the best possible service for our customers.

Responsibilities:

• Manage projects from initiation to BAU through the change governance processes defined by PMO.
• Create and maintain project documentation in collaboration with business stakeholders.
• Identify clear and measurable project objectives, using data from the outset to support business outcomes.
• Own the creation and delivery of project plans, driving projects through to completion and overseeing input from all parties.
• Manage and contribute to projects within an omnichannel programme, delivering value across the business.
• Highlight risks to project success and resolve or escalate as necessary.
• Work with internal stakeholders and third parties to assess requirements and establish strong partnerships.
• Communicate clearly with all levels of the business, connecting technical and non-technical conversations.
• Identify resource requirements upfront and highlight potential crossover with other projects.
• Support the PMO department with governance tasks that enable change to be delivered safely and ways of working to continuously evolve.
• Chair steering boards and regular project review meetings, including retrospectives, to help improve delivery across Footasylum.

Skills/Experience:

• Experience managing technical or digital change projects from initiation through to delivery and BAU handover.
• Strong project planning, documentation and governance experience.
• Ability to manage risks, dependencies, decisions and stakeholder communications across multiple workstreams.
• Confident working with technical teams, business stakeholders and third-party partners.
• Understanding of business change, including impact assessment, communications planning, budget management and cutover planning where required.
• Excellent communication, organisation and collaboration skills, with the ability to keep teams aligned and informed throughout delivery.