At a Glance
- Tasks: Engage customers, showcase products, and create an unforgettable shopping experience.
- Company: Join a vibrant retail team at Footasylum in Carlisle.
- Benefits: Full-time hours, training, and a fun work environment.
- Other info: Diverse team culture with opportunities for personal and professional growth.
- Why this job: Be the heartbeat of our store and make customers feel like VIPs.
- Qualifications: No experience needed, just a friendly attitude and enthusiasm.
The predicted salary is between 24000 - 36000 € per year.
We are hiring Full-Time Sales Assistants to join one of our exciting stores based in Carlisle. Please note: this is a full-time job, working 37.5 hours per week. The ideal candidate will be fully flexible Monday - Sunday.
The Role
As a Sales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective as a Sales Assistant is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street! You’ll DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add-ons. As a Sales Assistant, you will be involved in creating a first-class shopping experience for our customer through your exceptional service, attitude and behaviours. From day one you will receive in-depth training on our products, their specifications including fabric and weather durability, plus product care and best matched product companions, making you a well‑rounded FOOTASYLUM Sales Ambassador.
About you
Don’t worry too much about previous experience. We are looking for outgoing people with a friendly, outgoing, organised and can‑do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark up enthusiastic conversations.
Responsibilities
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
- Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
As a Sales Assistant working on our shop floor, you will be the go‑to for customer questions; resolving issues and making sure our customers are genuinely cared for.
Diversity
We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Recruitment process
We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a group interview for the role, and to see if we’re a good fit for you. Footasylum is an equal opportunities employer. Please let us know if there are any reasonable adjustments that need to be made, prior to you attending an interview. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period. We don’t look at CVs - just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias. You must bring along your Right to Work documentation to the interview in order for us to progress with your application!
Full-Time Sales Assistant Retail · Carlisle Store employer: Merry Hill Group
At Footasylum, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Carlisle store where teamwork and customer satisfaction are at the forefront. Our Sales Assistants receive comprehensive training and ongoing development opportunities, ensuring they become knowledgeable ambassadors for our diverse product range. With a commitment to diversity and a supportive environment, we empower our employees to thrive both personally and professionally while delivering outstanding service to our valued customers.
StudySmarter Expert Advice🤫
We think this is how you could land Full-Time Sales Assistant Retail · Carlisle Store
✨Tip Number 1
Get to know the products inside out! Before your interview, spend some time familiarising yourself with the range of products we offer. This will not only impress us but also help you engage customers with confidence.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet a customer or handle a tricky situation. Role-playing with a friend can help you feel more comfortable and ready to shine during the interview.
✨Tip Number 3
Show your enthusiasm! We love candidates who are genuinely excited about the role. Be sure to express your passion for retail and helping customers during your interview – it’ll make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team. Don’t forget to bring your Right to Work documentation to the interview!
We think you need these skills to ace Full-Time Sales Assistant Retail · Carlisle Store
Some tips for your application 🫡
Show Your Passion:When filling out your application, let your enthusiasm shine through! We want to see how much you love our products and helping customers. Share any experiences that highlight your passion for retail and customer service.
Be Yourself:We’re looking for outgoing and friendly individuals, so don’t be shy! Use your own voice in your application. Authenticity is key, and we want to get to know the real you, not just a list of qualifications.
Highlight Your Flexibility:Since this role requires full availability, make sure to mention your flexibility in your application. Let us know when you can work, and show that you’re ready to dive into the hustle and bustle of retail life!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to review your answers and see if you’re the perfect fit for our team!
How to prepare for a job interview at Merry Hill Group
✨Know the Products Inside Out
Before your interview, take some time to familiarise yourself with the products offered in the store. Understand their features, benefits, and how they can meet customer needs. This will not only impress the interviewers but also show your enthusiasm for the role.
✨Showcase Your People Skills
As a Sales Assistant, you'll be interacting with customers constantly. During the interview, demonstrate your ability to engage with people. Share examples of how you've successfully connected with customers or resolved issues in the past. A friendly and approachable attitude goes a long way!
✨Emphasise Teamwork
Highlight your ability to work well in a team. Discuss any previous experiences where you collaborated with others to achieve a common goal. The interviewers will appreciate your understanding of the importance of teamwork in creating a great shopping experience.
✨Be Ready for Group Dynamics
Since the interview process includes group settings, prepare to interact with other candidates. Be confident, contribute to discussions, and show your willingness to collaborate. This will help you stand out as someone who can thrive in a team-oriented environment.
