At a Glance
- Tasks: Lead and develop the sales operations team while enhancing customer service and sales processes.
- Company: A leading UK manufacturer with a global reach and strong investment in growth.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Opportunity to work in a supportive team and drive process improvements.
- Why this job: Join a forward-thinking company and make a significant impact on sales operations.
- Qualifications: Experience in sales operations and strong leadership skills required.
The predicted salary is between 50000 - 60000 £ per year.
Our client is a leading manufacturer supplying companies across the globe. As part of their new investment plans, they are seeking to strengthen the Commercial team with a dynamic and commercially focused Sales Operations Manager. The Sales Operations Manager supports the efficient operation of the sales function by providing commercial coordination, pipeline management, and internal sales leadership. The role enables customer-facing sales professionals to focus on business development while ensuring sales processes, reporting, customer service, and marketing activities are effectively managed. The position has direct responsibility for the internal sales and customer service team, serves as the senior escalation point for customer issues, and oversees marketing activities.
Key Responsibilities
- Manage and develop the internal sales and customer service team.
- Set performance expectations for customer responsiveness, service quality, and order accuracy.
- Implement process improvements to increase efficiency and reduce errors.
Head of Sales Operations employer: Merritt Recruitment
As a leading manufacturer in the Midlands, our company offers an exceptional work environment that fosters collaboration and innovation. We prioritise employee growth through comprehensive training programmes and clear career progression paths, ensuring that our team members are equipped to excel in their roles. With a strong commitment to work-life balance and a supportive culture, we empower our employees to thrive both personally and professionally while contributing to our global success.
