At a Glance
- Tasks: Support museum and library services while engaging with visitors and assisting research projects.
- Company: Join a respected membership body dedicated to advancing standards in the sector.
- Benefits: Part-time role with competitive salary and opportunities for professional growth.
- Other info: Flexible working hours and a diverse, inclusive environment await you.
- Why this job: Be part of a dynamic team making a real impact in knowledge and research.
- Qualifications: Experience in customer-facing admin roles and strong IT skills required.
The predicted salary is between 22641 - 22641 € per year.
Merrifield Consultants are delighted to be partnering with a respected membership body, dedicated to advancing standards and research within its sector, to recruit a proactive and detail‑driven Knowledge & Research Assistant. This is an exciting opportunity to support a specialist department spanning museum services, library and information services and research administration.
Summary of the role
You will provide high‑quality administrative and customer‑facing support across three small specialist teams. You’ll play a key role in ensuring smooth day‑to‑day operations of the Museum and Library & Information Service. You will also provide administrative cover for the Research Team, supporting meetings, inboxes and project coordination.
The Role
Working across the Knowledge & Research department, you will support internal and external events, assist with visitor engagement and help maintain high standards across museum and library services. You will also provide administrative support to the Research Team, including inbox management, meeting coordination and budget logging.
Key Details
- Salary: £22,641 (FTE £29,349)
- Contract: Part‑time / 27hrs per week over 4 or 5 days
- Location: London
- Working style: Onsite
- Department: Knowledge & Research
Responsibilities
- Support team‑wide events, including open days and activities.
- Assist with internal and external events alongside the wider events team.
- Welcome visitors and assist with guided tours and researcher supervision.
- Support the movement, storage, packing and documentation of collections.
- Assist with heritage projects such as oral history recording and editing.
- Help maintain displays and ensure the museum environment is well presented.
- Carry out circulation tasks: issuing, renewing and returning books.
- Maintain OpenAthens accounts and support members with access queries.
- Catalogue new materials and keep collections organised and tidy.
- Provide cover for the Knowledge & Research Coordinator on non‑working days.
- Respond to enquiries and maintain administrative records.
- Manage inboxes, triage enquiries and coordinate responses.
- Arrange meetings, take minutes and support project administration.
- Assist with budget monitoring, logging expenses and collating receipts.
Person Specification
Essential
- Experience in a busy, customer‑facing administrative role.
- Excellent IT skills, including MS Office.
- Strong organisational skills and attention to detail.
- Confident communicator with good customer service experience.
- Flexible, proactive and able to prioritise effectively.
Desirable
- Experience in a museum, gallery, library or similar public‑facing environment.
- Knowledge of library systems, including cataloguing and OpenAthens.
- Experience in the charity or membership sector.
How to Apply
If you are excited by the opportunity to support a specialist Knowledge & Research team and enjoy working in a varied, customer‑focused environment, we would love to hear from you. Please apply today or contact Merrifield Consultants for further information.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Knowledge & Research Assistant in Slough employer: Merrifield Consultants
Merrifield Consultants is an exceptional employer, offering a dynamic work environment in the heart of London where you can contribute to meaningful projects within the museum and library sector. With a strong commitment to employee development, a diverse and inclusive culture, and opportunities for professional growth, you will thrive in a role that values your contributions while supporting the advancement of knowledge and research. Join us to be part of a dedicated team that fosters collaboration and innovation in a vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land Knowledge & Research Assistant in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your responses to show how your skills align with their mission. Practise common interview questions and think of examples that highlight your experience in customer-facing roles.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Knowledge & Research Assistant in Slough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in customer-facing roles and administrative tasks. We want to see how your skills align with the responsibilities of the Knowledge & Research Assistant position.
Show Off Your IT Skills:Since excellent IT skills are essential, don’t forget to mention your proficiency with MS Office and any other relevant software. We love seeing candidates who can confidently navigate technology!
Be Detail-Oriented:Attention to detail is key for this role. When you’re writing your application, double-check for any typos or errors. We appreciate candidates who take the time to present their best work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Merrifield Consultants
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Knowledge & Research Assistant. Familiarise yourself with the tasks mentioned in the job description, like supporting events and managing inboxes. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer-facing interactions, be ready to share examples of your previous experiences in similar environments. Highlight how you’ve successfully handled enquiries or supported visitors in past roles, as this will show you’re a great fit for their team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, upcoming projects, or how they measure success in this role. This not only shows your interest but also helps you gauge if the organisation is the right fit for you.
✨Demonstrate Your Organisational Skills
Given the emphasis on detail and organisation in the job description, be prepared to discuss how you manage your time and tasks. You could mention specific tools or methods you use to stay organised, especially when juggling multiple responsibilities like event support and administrative tasks.
